ArticleBMC primary care2024
Patients' expectations of primary health care from both patients' and physicians' perspectives: a questionnaire study with a qualitative approach.
Article in BMC primary care, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 12 papers.
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Who cites it
12 citing papers in PubMed.
- Comparing TCIM use and patient satisfaction in germany: impact of health self-management across migration backgrounds.Journal of health, population, and nutrition · 2026Article
- Perceived satisfaction in fetal therapy: proposal and pilot of a novel assessment tool (FETAL Surgery Global Satisfaction).BMC pregnancy and childbirth · 2026Article
- Exploring Patient Experiences of Symptom Support From Healthcare Professionals in Acute and Chronic Illness: A Qualitative Study.Scandinavian journal of caring sciences · 2026Article
- Perceptions of ischaemic heart disease risk among Indian migrants in Australia: a qualitative study.Primary health care research & development · 2026Article
- The Big Five Personality Traits of Medical Students Who Choose a Community-Oriented Medicine Career.Cureus · 2025Article
- They paid attention to the whole of me in some way, both physically, mentally, and everything in between: a qualitative study of patients' experiences of interdisciplinary rehabilitation (PREVSAM) in primary care for musculoskeletal disorders.Scandinavian journal of primary health care · 2025Article
- Mechanism Assessment of Physician Discourse Strategies and Patient Consultation Behaviors on Online Health Platforms: Mixed Methods Study.Journal of medical Internet research · 2025Article
- The Sleep Expectation-Reality Gap: Exploring Discrepancies Between Perceived and Ideal Sleep Duration in Primary Care Patients.Healthcare (Basel, Switzerland) · 2025Article
- What is cancer pain? Investigating attitudes of patients, carers, and health professionals: A cross-sectional survey.Pain practice : the official journal of World Institute of Pain · 2025Article
- Exploring and Comparing the Use of Large Language Models in Supporting Osteoporosis Health Consultations.Clinical interventions in aging · 2025Article
- Reflections of Occupational Therapy Graduates on Their Educational Curriculum at Kuwait University: An Exploratory Study.Advances in medical education and practice · 2025Article
- The challenges and rewards of social prescribing in family medicine.Frontiers in health services · 2024Article
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Authors and funding
4 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundPatients' ideas, concerns, and expectations are three important concepts in consultation techniques. Limited studies on these concepts include responses from both health care providers and care recipients of the same consultation. Highlighting both perspectives provides an increased understanding of the consultation. This study aims to explore the perspectives of patients and health care professionals about patients' expectations of primary health care during consultations with primary care physicians and compare the two sets of perspectives.
methodsA cross-sectional study. Patients (n = 113) and physicians (n = 67) from five primary health care centers completed a questionnaire after planned consultations. Their responses to open-ended questions about patients' expectations, from patients' and physicians' perspectives were analyzed with qualitative content analyses.
resultsThe patients expected a personal journey, through the primary health care system where they were the subject of interest. A journey, with ready access to a health care provider followed by a consultation with the physician, medical measures administered, their outcomes discussed, and a plan developed for continued health care. The physicians observed patients' expectations to concern the responsibilities placed on primary health care where patients were the object of interest. Patients' short-term expectations were described in a similar way by both patients and physicians. Patients expressed their long-term expectations as more personal and interpersonal whereas physicians observed them from a more professional and organizational standpoint.
conclusionsPatients and physicians have different views of what patients expect of primary health care. While patients' short-term expectations were perceived by physicians, their long-term expectations were not. Patients expected more of a personal journey through the primary health care system while physicians observed patients' expectations to concern the responsibilities placed on primary health care. Identifying and meeting patients' expectations is an important part of patient-centered care, and a better understanding of patients' expectations is needed to improve health professionals' consultation skills.
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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.