Evidence map›Paper›PMID 38622602›Full record

ArticleBMC health services research2024

Time is money: general practitioners' reflections on the fee-for-service system.

Kristian B Kraft, Eivor H Hoff, Magne Nylenna, Cathrine F Moe, Arnstein Mykletun, Kristian Østby

Abstract read
In one paragraph

Article in BMC health services research, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 12 papers.

0numbers the graph read from it
0cells of the map it votes in
12citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

12 citing papers in PubMed.

  1. Article
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  6. Review
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

6 authors.

Kristian B KraftCluster for Health Services Research, Norwegian Institute of Public Health, Oslo, Norway. kristianbandlien.kraft@fhi.no.
Eivor H HoffCluster for Health Services Research, Norwegian Institute of Public Health, Oslo, Norway.
Magne NylennaInstitute of Health and Society, University of Oslo, Oslo, Norway.
Cathrine F MoeCentre for Work and Mental Health, Nordland Hospital Trust, Bodø, Norway.
Arnstein MykletunCluster for Health Services Research, Norwegian Institute of Public Health, Oslo, Norway.
Kristian ØstbyCluster for Health Services Research, Norwegian Institute of Public Health, Oslo, Norway.

Funding

Norges Forskningsråd 303583Norges Forskningsråd 337430
6 · The paper itself

Abstract

backgroundFee-for-service is a common payment model for remunerating general practitioners (GPs) in OECD countries. In Norway, GPs earn two-thirds of their income through fee-for-service, which is determined by the number of consultations and procedures they register as fees. In general, fee-for-service incentivises many and short consultations and is associated with high service provision. GPs act as gatekeepers for various treatments and interventions, such as addictive drugs, antibiotics, referrals, and sickness certification. This study aims to explore GPs' reflections on and perceptions of the fee-for-service system, with a specific focus on its potential impact on gatekeeping decisions.

methodsWe conducted six focus group interviews with 33 GPs in 2022 in Norway. We analysed the data using thematic analysis.

resultsWe identified three main themes related to GPs' reflections and perceptions of the fee-for-service system. First, the participants were aware of the profitability of different fees and described potential strategies to increase their income, such as having shorter consultations or performing routine procedures on all patients. Second, the participants acknowledged that the fees might influence GP behaviour. Two perspectives on the fees were present in the discussions: fees as incentives and fees as compensation. The participants reported that financial incentives were not directly decisive in gatekeeping decisions, but that rejecting requests required substantially more time compared to granting them. Consequently, time constraints may contribute to GPs' decisions to grant patient requests even when the requests are deemed unreasonable. Last, the participants reported challenges with remembering and interpreting fees, especially complex fees.

conclusionsGPs are aware of the profitability within the fee-for-service system, believe that fee-for-service may influence their decision-making, and face challenges with remembering and interpreting certain fees. Furthermore, the fee-for-service system can potentially affect GPs' gatekeeping decisions by incentivising shorter consultations, which may result in increased consultations with inadequate time to reject unnecessary treatments.

Indexed as

General PractitionersFee-for-Service PlansFees and ChargesGatekeepingHumansReferral and ConsultationConsultation lengthFee-for-serviceGatekeepingGeneral practiceIncentivesRemuneration

Identifiers

PMID38622602
PMCPMC11020312

What OpenQuestion holds

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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.