Evidence map›Paper›PMID 38609868›Full record

ArticleBMC geriatrics2024

Factors impacting clinical data and documentation quality in Australian aged care and disability services: a user-centred perspective.

Gap Tshering, Lakkhina Troeung, Rebecca Walton, Angelita Martini

Abstract read
In one paragraph

Article in BMC geriatrics, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 3 papers.

0numbers the graph read from it
0cells of the map it votes in
3citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

3 citing papers in PubMed.

  1. Article
  2. Article
  3. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

4 authors.

Gap TsheringBrightwater Research Centre, Brightwater Care Group, Inglewood, Australia. Gap.Tshering@brightwatergroup.com.ORCID 0000-0002-1081-2956
Lakkhina TroeungBrightwater Research Centre, Brightwater Care Group, Inglewood, Australia.ORCID 0000-0001-5408-8747
Rebecca WaltonBrightwater Research Centre, Brightwater Care Group, Inglewood, Australia.ORCID 0000-0001-7240-5187
Angelita MartiniBrightwater Research Centre, Brightwater Care Group, Inglewood, Australia.ORCID 0000-0003-1886-7115

Funding

Brightwater Care Group Internal Initiative
6 · The paper itself

Abstract

backgroundResearch has highlighted a need to improve the quality of clinical documentation and data within aged care and disability services in Australia to support improved regulatory reporting and ensure quality and safety of services. However, the specific causes of data quality issues within aged care and disability services and solutions for optimisation are not well understood.

objectivesThis study explored aged care and disability workforce (referred to as 'data-users') experiences and perceived root causes of clinical data quality issues at a large aged care and disability services provider in Western Australia, to inform optimisation solutions.

methodsA purposive sample of n = 135 aged care and disability staff (including community-based and residential-based) in clinical, care, administrative and/or management roles participated in semi-structured interviews and web-based surveys. Data were analysed using an inductive thematic analysis method, where themes and subthemes were derived.

resultsEight overarching causes of data and documentation quality issues were identified: (1) staff-related challenges, (2) education and training, (3) external barriers, (4) operational guidelines and procedures, (5) organisational practices and culture, (6) technological infrastructure, (7) systems design limitations, and (8) systems configuration-related challenges.

conclusionThe quality of clinical data and documentation within aged care and disability services is influenced by a complex interplay of internal and external factors. Coordinated and collaborative effort is required between service providers and the wider sector to identify behavioural and technical optimisation solutions to support safe and high-quality care and improved regulatory reporting.

Indexed as

Data AccuracyDocumentationAgedAustraliaEducational StatusHumansQuality of Health CareAged careData qualityDisabilityHealth information systemRoot cause analysisThematic analysis

Identifiers

PMID38609868
PMCPMC11015693

What OpenQuestion holds

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LicenceCC BY
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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.