ArticleJournal of consumer behaviour
The impact of emotions on shopping behavior during epidemic. What a business can do to protect customers.
Article in Journal of consumer behaviour. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 10 papers.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
10 citing papers in PubMed, 109 citations in OpenAlex.
- Factors Influencing Consumers' Willingness-to-Try Seafood Byproducts.Foods (Basel, Switzerland) · 2023Article
- Changes in shopping habits during COVID-19.SN business & economics · 2023Review
- Deriving happiness through extraordinary or ordinary brand experiences in times of COVID-19 threat.The Journal of consumer affairs · 2022Article
- How does information overload about COVID-19 vaccines influence individuals' vaccination intentions? The roles of cyberchondria, perceived risk, and vaccine skepticism.Computers in human behavior · 2022Article
- Exploring Online and In-Store Purchase Willingness: Associations With the Big Five Personality Traits, Trust, and Need for Touch.Frontiers in psychology · 2022Article
- Impacts of Covid-19 pandemic on consumer behavior in Turkey: A qualitative study.The Journal of consumer affairs · 2022Article
- How Fear of COVID-19 Affects Service Experience and Recommendation Intention in Theme Parks: An Approach of Integrating Protection Motivation Theory and Experience Economy Theory.Frontiers in psychology · 2022Article
- COVID-19, consumer behavior, technology, and society: A literature review and bibliometric analysis.Technological forecasting and social change · 2021Article
- Exploring customers' responses to online service failure and recovery strategies during Covid-19 pandemic: An actor-network theory perspective.Psychology & marketing · 2021Article
- The impact of emotions on shopping behavior during epidemic. What a business can do to protect customers.Journal of consumer behaviourArticle
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
4 authors at 2 institutions in 1 country.
Funding
No grant is acknowledged in the PubMed record.
Abstract
The study investigated how the perception of in-shop COVID-19 contraction influences emotions in decision-making and how they further effect actions undertaken by consumers to control the situation within a store. Structural equation modeling was used to study the relationship between the risk of in-store infection, emotions and in-shop behavior, based on data retrieved from 914 questionnaires. Results showed, that the perceived risk of becoming infected in a store causes an increase in arousal and, at the same time, a decrease in perceived pleasure during shopping. The rise in arousal led to an increase in consumers taking actions to decrease their risk of contagion, while an increase in noticeable pleasure lowered interest of following recommendations for pandemic behavior. The findings imply that through changes regarding in-store atmosphere, stationary shops can provide consumers with a sense of urgency and awareness of infection risk so that they may do their shopping more efficiently.
Identifiers
What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.