Evidence map›Paper›PMID 38488221›Full record

ArticleHead & neck2024

Online ratings and narrative comments of American Head and Neck Society surgeons.

Joshua K Kim, Karen Tawk, Jonathan M Kim, Hady Shahbaz, Joshua A Lipton, Yarah M Haidar, Tjoson Tjoa, Mehdi Abouzari

Open access · greenAbstract read
PubMed Full text at PMC Publisher
In one paragraph

Article in Head & neck, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
0.8field-weighted citation impact, top 27% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed, 1 citations in OpenAlex.

  1. A Surgeon's Field Guide to Value-Based Specialty Care.Laryngoscope investigative otolaryngology · 2025
    Review
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

8 authors at 2 institutions in 1 country.

Joshua K KimDepartment of Otolaryngology - Head and Neck Surgery, University of California Irvine, Irvine, California, USA.ORCID 0000-0003-2606-6027
Karen TawkDepartment of Otolaryngology - Head and Neck Surgery, University of California Irvine, Irvine, California, USA.
Jonathan M KimDepartment of Otolaryngology - Head and Neck Surgery, University of California Irvine, Irvine, California, USA.
Hady ShahbazDepartment of Otolaryngology - Head and Neck Surgery, University of California Irvine, Irvine, California, USA.
Joshua A LiptonDepartment of Computer Science, University of California Irvine, Irvine, California, USA.
Yarah M HaidarDepartment of Otolaryngology - Head and Neck Surgery, University of California Irvine, Irvine, California, USA.
Tjoson TjoaDepartment of Otolaryngology - Head and Neck Surgery, University of California Irvine, Irvine, California, USA.
Mehdi AbouzariDepartment of Otolaryngology - Head and Neck Surgery, University of California Irvine, Irvine, California, USA.ORCID 0000-0002-3585-698X
University of California, Irvine · USDuke University · US

Funding

University of California Health Participation in the National COVID Cohort Collaborative (N3C)UL1TR001414 · NCATS · UNIVERSITY OF CALIFORNIA-IRVINE · PI COOPER, DAN M, VILAIN, ERIC J. · 2015 to 2023
$35.1M
Institute for Clinical and Translational ScienceUM1TR004927 · NCATS · UNIVERSITY OF CALIFORNIA-IRVINE · PI DAN M COOPER, Eric J. Vilain · 2024 to 2026
$12.2M
NRSA Training CoreTL1TR001415 · NCATS · UNIVERSITY OF CALIFORNIA-IRVINE · PI CAIOZZO, VINCENT JAMES, HEAD, ELIZABETH · 2015 to 2023
$4.2M
National Center for Advancing Translational Sciences, National Institutes of Health TL1TR001415NCATS NIH HHS TL1 TR001415NCATS NIH HHS UL1 TR001414NCATS NIH HHS UM1 TR004927NCRR NIH HHS TL1TR001415
6 · The paper itself

Abstract

backgroundWe analyzed online rating scores and comments of head and neck surgeons to understand factors that contribute to higher ratings.

methodsNumerical ratings and comments for American Head and Neck Society physicians were extracted from Healthgrades, Vitals, RateMDs, and Yelp, with narrative comments categorized based on content. Physician practice location, education, and residency training were also compiled.

resultsPatient ratings were significantly higher with supportive staff and affable physician demeanor but showed significant drops with longer wait times and difficulties scheduling appointments or follow-ups. Physician education and postgraduate training did not significantly affect ratings.

conclusionOnline ratings and comments correlated to modifiable factors in clinical practice and may be informative in understanding patient needs.

Indexed as

Societies, MedicalFemaleHumansInternetMaleNarrationPatient SatisfactionSurgeonsUnited StatesGoogleonline commentsonline ratingpatient satisfactionphysician rating

Identifiers

PMID38488221
PMCPMC11401960
OpenAlexW4392882982

What OpenQuestion holds

Textmetadata
LicenceTDM
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.