ArticleBMJ open2024
Telephone-based telepsychiatry consultations: a qualitative exploration of psychiatrists' experiences in Oman.
Article in BMJ open, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 6 papers.
What it found
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Who cites it
6 citing papers in PubMed.
- The utility of telepsychology in health care: A qualitative exploration of psychologists' experiences from Oman.Journal of education and health promotion · 2026Article
- Students' perceptions of AI mental health chatbots: an exploratory qualitative study at Sultan Qaboos University.BMJ open · 2025Article
- Mental Health Stigma and Help-Seeking Behaviors Among Primary Healthcare Physicians in Oman.International journal of environmental research and public health · 2025Article
- Assessing usability and satisfaction of telephone-based psychiatry consultations in Oman: a cross-sectional study.Frontiers in digital health · 2025Article
- Psychologists' experiences with telepsychology: qualitative analysis employing GDEISST framework.Frontiers in digital health · 2025Article
- Arabic Mental Health Apps: A Narrative Review of Therapeutic and Engagement Features.Saudi journal of medicine & medical sciencesArticle
Corrections and comments
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Authors and funding
8 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
objectivesThe utilisation of tele-mental health services has the potential to address challenges in mental health services within the Eastern Mediterranean Region. However, the adoption of tele-mental health in Oman remains limited. Therefore, this study aimed to explore the experiences of psychiatrists with telephone consultations, offering valuable insights to advance the field of telepsychiatry.
designThis is a qualitative exploratory study. The analysis of the data involved the application of manifest content analysis.
settingThe semi-structured interviews were conducted with the psychiatrists at Al Masarra Hospital.
participantsA total of 10 semi-structured interviews were conducted.
resultsThe study reveals that psychiatrists encounter communication challenges in telephone consultations, such as the absence of visual cues, confirming patient identity, conducting comprehensive assessments and effectively communicating with younger patients who may lack developed social skills or patients with specific health conditions. Infrastructure limitations, such as outdated medical records, lack of electronic prescriptions and limited availability of child/adolescent psychiatric medications, further restrict the effectiveness of telepsychiatry consultations. In contrast, telephone appointments offer convenience and flexibility for psychiatrists, allowing them to manage non-clinical responsibilities and provide focused consultations tailored to individual needs. In addition, it benefits patients by improving appointment adherence, diminishing stigma and financial savings compared with in-person consultations.
conclusionsTele-mental health has emerged as a promising avenue for enhancing mental healthcare services in Oman. Addressing psychiatrists' challenges is crucial to further developing and strengthening these services.
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