ArticleBMC health services research2024
Digitally-mediated coordination in healthcare: the effects of teleconsultation on doctor-to-doctor relational coordination.
Article in BMC health services research, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 6 papers.
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Who cites it
6 citing papers in PubMed.
- Healthcare Professionals' Attitudes and Expectations Toward Digital Inpatient-like Psychotherapy: A Qualitative Interview Study.Healthcare (Basel, Switzerland) · 2026Article
- Patients' attitudes and expectations toward a digital inpatient-like psychotherapy concept: a qualitative interview study.BMC psychiatry · 2026Article
- Trend in Devices and Digital Tools for Remote Consultation From Medical Providers to Specialists: Scoping Review.Online journal of public health informatics · 2026Review
- Article
- Essential competencies for an effective physician-to-physician teleconsultation.BMC medical education · 2025Article
- Strategic competencies for telemedicine physicians: insights from a qualitative study on doctor-to-doctor healthcare delivery in India.BMC health services research · 2025Article
Corrections and comments
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Authors and funding
3 authors.
Funding
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Abstract
backgroundDigitalization transforms the way in which interdependent work is coordinated, especially in healthcare settings. This work deepens the effect of teleconsultation use on health professionals' coordination. For this aim, we rely on Relational Coordination Theory (RCT), which explores coordination as an interactive process among group participants within the context of task interdependency.
methodsWe collected data through an online survey administered to Italian specialist doctors between March and April 2023. 489 complete answers were gathered. Hypotheses have been tested through Structural Equation Modelling.
resultsWe found that teleconsultation frequency of use has a positive and significant effect on both components of relational coordination, confirming our hypotheses.
conclusionsTheoretically, this research contributes to our understanding of the effect of digitally mediated coordination mechanisms on relational coordination. In practice, we shed light on the organizational implications of telemedicine under a novel perspective, focusing on the role of professional interactions in digitally mediated work and providing useful elements for the organizational design of telemedicine.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.