Evidence map›Paper›PMID 38414895›Full record

ArticleFrontiers in public health2024

What is the impact of artificial intelligence-based chatbots on infodemic management?

Plinio P Morita, Matheus Lotto, Jasleen Kaur, Dmytro Chumachenko, Arlene Oetomo, Kristopher Dylan Espiritu, Irfhana Zakir Hussain

Abstract read
In one paragraph

Article in Frontiers in public health, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 8 papers.

0numbers the graph read from it
0cells of the map it votes in
8citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

8 citing papers in PubMed.

  1. Article
  2. Review
  3. Article
  4. Article
  5. Evidence-Based Analysis of AI Chatbots in Oncology Patient Education: Implications for Trust, Perceived Realness, and Misinformation Management.Journal of cancer education : the official journal of the American Association for Cancer Education · 2025
    Review
  6. Article
  7. Article
  8. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors.

Plinio P MoritaSchool of Public Health Sciences, University of Waterloo, Waterloo, ON, Canada.
Matheus LottoSchool of Public Health Sciences, University of Waterloo, Waterloo, ON, Canada.
Jasleen KaurSchool of Public Health Sciences, University of Waterloo, Waterloo, ON, Canada.
Dmytro ChumachenkoSchool of Public Health Sciences, University of Waterloo, Waterloo, ON, Canada.
Arlene OetomoSchool of Public Health Sciences, University of Waterloo, Waterloo, ON, Canada.
Kristopher Dylan EspirituSchool of Public Health Sciences, University of Waterloo, Waterloo, ON, Canada.
Irfhana Zakir HussainSchool of Public Health Sciences, University of Waterloo, Waterloo, ON, Canada.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Artificial intelligence (AI) chatbots have the potential to revolutionize online health information-seeking behavior by delivering up-to-date information on a wide range of health topics. They generate personalized responses to user queries through their ability to process extensive amounts of text, analyze trends, and generate natural language responses. Chatbots can manage infodemic by debunking online health misinformation on a large scale. Nevertheless, system accuracy remains technically challenging. Chatbots require training on diverse and representative datasets, security to protect against malicious actors, and updates to keep up-to-date on scientific progress. Therefore, although AI chatbots hold significant potential in assisting infodemic management, it is essential to approach their outputs with caution due to their current limitations.

Indexed as

Artificial IntelligenceInfodemicHealth BehaviorInformation Seeking BehaviorLanguageartificial intelligenceeHealthhealth information managementinfodemicmisinformation

Identifiers

PMID38414895
PMCPMC10896940

What OpenQuestion holds

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LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.