Evidence map›Paper›PMID 38388504›Full record

ReviewBMJ open2024

Guidelines and recommendations about virtual mental health services from high-income countries: a rapid review.

Ngozichukwuka Ekeleme, Abban Yusuf, Monika Kastner, Karen Waite, Stephanie Montesanti, Helen Atherton, Ginetta Salvalaggio, Lucie Langford, Saadia Sediqzadah, Carolyn Ziegler and 6 more

Abstract readReview
In one paragraph

Review in BMJ open, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 2 papers.

0numbers the graph read from it
0cells of the map it votes in
2citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

2 citing papers in PubMed.

  1. Article
  2. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

16 authors.

Ngozichukwuka EkelemeMAP Centre for Urban Health Solutions, Unity Health Toronto, Toronto, Ontario, Canada.ORCID 0009-0008-0793-0290
Abban YusufMAP Centre for Urban Health Solutions, Unity Health Toronto, Toronto, Ontario, Canada.
Monika KastnerResearch and Innovation, North York General Hospital, Toronto, Ontario, Canada.
Karen WaitePopulation Health and Value-based Health Systems, Ontario Health, Toronto, Ontario, Canada.
Stephanie MontesantiSchool of Public Health, University of Alberta, Edmonton, Alberta, Canada.
Helen AthertonUniversity of Southampton, Southampton, UK.
Ginetta SalvalaggioFamily Medicine, University of Alberta, Edmonton, Alberta, Canada.
Lucie LangfordMAP Centre for Urban Health Solutions, Unity Health Toronto, Toronto, Ontario, Canada.
Saadia SediqzadahDepartment of Psychiatry, Unity Health Toronto, Toronto, Ontario, Canada.
Carolyn ZieglerHealth Sciences Library, Unity Health Toronto, Toronto, Ontario, Canada.
Tamara Do AmaralPopulation Health and Value-based Health Systems, Ontario Health, Toronto, Ontario, Canada.
Osnat C MelamedAddictions Research Group, Centre for Addiction and Mental Health, Toronto, Ontario, Canada.
Peter SelbyAddiction Programs, Centre for Addiction and Mental Health, Toronto, Ontario, Canada.ORCID 0000-0001-5401-2996
Martina KellyDepartment of Family Medicine, University of Calgary Faculty of Medicine, Calgary, Alberta, Canada.ORCID 0000-0002-8763-7092
Elizabeth AndersonMental health advocate, University of Calgary, Calgary, Alberta, Canada.
Braden O'NeillMAP Centre for Urban Health Solutions, Unity Health Toronto, Toronto, Ontario, Canada braden.oneill@unityhealth.to.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

objectivesThis study reviewed existing recommendations for virtual mental healthcare services through the quadruple aim framework to create a set of recommendations on virtual healthcare delivery to guide the development of Canadian policies on virtual mental health services.

designWe conducted a systematic rapid review with qualitative content analysis of data from included manuscripts. The quadruple aim framework, consisting of improving patient experience and provider satisfaction, reducing costs and enhancing population health, was used to analyse and organise findings.

methodsSearches were conducted using seven databases from 1 January 2010 to 22 July 2022. We used qualitative content analysis to generate themes.

resultsThe search yielded 40 articles. Most articles (85%) discussed enhancing patient experiences, 55% addressed provider experiences and population health, and 25% focused on cost reduction. Identified themes included: screen patients for appropriateness of virtual care; obtain emergency contact details; communicate transparently with patients; improve marginalised patients' access to care; support health equity for all patients; determine the cost-effectiveness of virtual care; inform patients of insurance coverage for virtual care services; increase provider training for virtual care and set professional boundaries between providers and patients.

conclusionsThis rapid review identified important considerations that can be used to advance virtual care policy to support people living with mental health conditions in a high-income country.

Indexed as

Delivery of Health CareMental Health ServicesCanadaDeveloped CountriesHumansIncomeHealth Services AccessibilityMENTAL HEALTHPrimary CarePSYCHIATRY

Identifiers

PMID38388504
PMCPMC10884256

What OpenQuestion holds

Textmetadata
LicenceCC BY-NC
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.