Evidence map›Paper›PMID 38360571›Full record

ReviewBMC emergency medicine2024

Identifying quality indicators to measure workplace violence in healthcare settings: a rapid review.

Brendan Lyver, Jaswanth Gorla, Christian Schulz-Quach, Melanie Anderson, Brendan Singh, Trevor Hanagan, Jennifer Haines, Rickinder Sethi

Open access · goldAbstract readReview
In one paragraph

Review in BMC emergency medicine, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 6 papers.

0numbers the graph read from it
0cells of the map it votes in
6citing papers in PubMed
19.2field-weighted citation impact, top 1% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

6 citing papers in PubMed, 17 citations in OpenAlex.

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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

8 authors at 2 institutions in 1 country.

Brendan Lyver *Department of Supportive Care, Princess Margaret Cancer Centre, University Health Network, Toronto, ON, Canada.
Jaswanth Gorla *Temerty Faculty of Medicine, University of Toronto, Toronto, ON, Canada.
Christian Schulz-QuachDepartment of Psychiatry, Faculty of Medicine, University of Toronto, Toronto, ON, Canada. christian.schulz-quach@uhn.ca.
Melanie AndersonUniversity Health Network, 200 Elizabeth St, M5G 2C4, Toronto, ON, Canada.
Brendan SinghUniversity Health Network, 200 Elizabeth St, M5G 2C4, Toronto, ON, Canada.
Trevor HanaganUniversity Health Network, 200 Elizabeth St, M5G 2C4, Toronto, ON, Canada.
Jennifer HainesUniversity Health Network, 200 Elizabeth St, M5G 2C4, Toronto, ON, Canada.
Rickinder SethiDepartment of Psychiatry, Faculty of Medicine, University of Toronto, Toronto, ON, Canada.
University Health Network · CAUniversity of Toronto · CA

Funding

UHN Quality Improvement Physicians Grant 22-0499
6 · The paper itself

Abstract

backgroundWorkplace violence (WPV) in healthcare is a growing challenge posing significant risks to patient care and employee well-being. Existing metrics to measure WPV in healthcare settings often fail to provide decision-makers with an adequate reflection of WPV due to the complexity of the issue. This increases the difficulty for decision-makers to evaluate WPV in healthcare settings and implement interventions that can produce sustained improvements.

objectiveThis study aims to identify and compile a list of quality indicators that have previously been utilized to measure WPV in healthcare settings. The identified quality indicators serve as tools, providing leadership with the necessary information on the state of WPV within their organization or the impact of WPV prevention interventions. This information provides leadership with a foundation for planning and decision making related to addressing WPV.

methodsOvid databases were used to identify articles relevant to violence in healthcare settings, from which 43 publications were included for data extraction. Data extraction produced a total of 229 quality indicators that were sorted into three indicator categories using the Donabedian model: structure, process, and outcome.

resultsA majority of the articles (93%) contained at least 1 quality indicator that possessed the potential to be operationalized at an organizational level. In addition, several articles (40%) contained valuable questionnaires or survey instruments for measuring WPV. In total, the rapid review process identified 84 structural quality indicators, 121 process quality indicators, 24 outcome quality indicators, 57 survey-type questions and 17 survey instruments.

conclusionsThis study provides a foundation for healthcare organizations to address WPV through systematic approaches informed by quality indicators. The utilization of indicators showed promise for characterizing WPV and measuring the efficacy of interventions. Caution must be exercised to ensure indicators are not discriminatory and are suited to specific organizational needs. While the findings of this review are promising, further investigation is needed to rigorously evaluate existing literature to expand the list of quality indicators for WPV.

Indexed as

Workplace ViolenceDelivery of Health CareEmergency Service, HospitalHealth FacilitiesHumansQuality Indicators, Health CareSurveys and QuestionnairesEmergency DepartmentPandemic recoveryQuality ImprovementQuality indicatorsWorkplace Violence in Health Care

Identifiers

PMID38360571
PMCPMC10870575
OpenAlexW4391880250

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.