SynthesisBMC medical informatics and decision making2024
The development of evaluation scale of the patient satisfaction with telemedicine: a systematic review.
Synthesis in BMC medical informatics and decision making, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 16 papers, 1 of them a synthesis that pooled it.
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Who cites it
16 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Barriers and Facilitators to Implementing Digital Health Technologies for Remote Management of NCDs in Rural Areas: Mixed Methods Systematic Review.Journal of medical Internet research · 2026Pooled it
- Satisfaction Resilience in Virtual Home Health Care for Chronic Disease Management: Lifestyle-Integration Motivation and Functional Equivalence Beliefs in a Cross-Sectional Study.Healthcare (Basel, Switzerland) · 2026Article
- Article
- Article
- Determinants of Telemedicine Satisfaction in Inflammatory Bowel Disease Patients: A Multi-Centre Cross-Sectional Study.Medicina (Kaunas, Lithuania) · 2026Article
- Professionalism on camera: results of a telehealth etiquette pilot curriculum on health profession students' competency.Frontiers in health services · 2026Article
- Motivation Outweighs Barriers in Predicting Perceived Effectiveness of Virtual Home Health Care for Chronic Disease Management in Saudi Arabia.Journal of multidisciplinary healthcare · 2026Article
- [Development and validation of a questionnaire to assess patient satisfaction with digital consultations among individuals with type 2 diabetes].Revista medica del Instituto Mexicano del Seguro Social · 2025Article
- Telehealth or in-person HIV care? Qualitative study findings on decision-making from people with HIV and HIV care providers in South Carolina during the COVID-19 pandemic.PLOS digital health · 2025Article
- Patients' experience and satisfaction towards virtual health care during the COVID-19 pandemic in southern region of Saudi Arabia.Medicine · 2025Article
- Medical students' and educators' opinions of teleconsultation in practice and undergraduate education: A UK-based mixed-methods study.PloS one · 2025Article
- Opportunities and barriers for telemedicine in pain management: insights from a SIAARTI survey among Italian pain physicians.Journal of anesthesia, analgesia and critical care · 2024Article
- Article
- Healthcare Providers' Experience with Saudi Arabia's 937 Virtual Medical Call Centers and Telehealth [Letter].Journal of multidisciplinary healthcare · 2024Article
- Patient satisfaction and digital health in primary health care: a scoping review protocol.Frontiers in public health · 2024Article
- Patient Experience, Satisfaction, and Characteristics at a Capsule Telemedicine Clinic: A Cross-Sectional Survey.Telemedicine reportsArticle
Corrections and comments
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Authors and funding
2 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundSince the outbreak of the COVID-19 pandemic, telemedicine become more and more popular, patients attempt to use telemedicine to meet personal medical needs. Patient satisfaction is a key indicator of insight into the patient experience. PURPOSE: This systematic review aims to explore the measurement factors of patient satisfaction with telemedicine and develop a more comprehensive and systematic scale of patient satisfaction with telemedicine.
methodsIn February 2023, a literature search was conducted on the PubMed, EMBASE, and Web of Science, identifying measurement factors and tools of patient satisfaction with telemedicine. For inclusion, the studies had to have or make a questionnaire about patient satisfaction with telemedicine delivered through video/audio visits in English. The quality of the studies was evaluated according to the Critical Appraisal Tool for Analytical Cross-Sectional Studies of the Joanna Briggs Institute (JBI). The dimensions and items in each tool were also analyzed.
resultsThe initial search showed 14,020 studies. After eliminating duplicates and utilizing inclusion and exclusion criteria, 44 studies were included. This systematic review identified and integrated the measurement factors and develops a scale of patient satisfaction with telemedicine, which was divided into 9 dimensions and consists of 37 items.
conclusionFuture measurement and evaluation of telemedicine will benefit from scale that was developed in this study, and it will more directly reflecting patient needs when patient satisfaction with telemedicine is evaluated.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.