Evidence map›Paper›PMID 38135338›Full record

ArticleBMJ open2023

Quality and safety issue: language barriers in healthcare, a qualitative study of non-Arab healthcare practitioners caring for Arabic patients in the UAE.

Nabeel Al-Yateem, Heba Hijazi, Ahmad Rajeh Saifan, Alaa Ahmad, Rami Masa'Deh, Intima Alrimawi, Syed Azizur Rahman, Muhammad Arsyad Subu, Fatma Refaat Ahmed

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Article in BMJ open, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 10 papers.

0numbers the graph read from it
0cells of the map it votes in
10citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

10 citing papers in PubMed.

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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

9 authors.

Nabeel Al-YateemCollege of Health Sciences, University of Sharjah, Sharjah, UAE nalyateem@sharjah.ac.ae.ORCID 0000-0001-5355-8639
Heba HijaziCollege of Health Sciences, University of Sharjah, Sharjah, UAE.
Ahmad Rajeh SaifanFaculty of Nursing, Applied Science Private University, Amman, Jordan.
Alaa AhmadSheikh Shakhbout Medical City, Abu Dabi, UAE.
Rami Masa'DehFaculty of Nursing, Applied Science Private University, Amman, Jordan.
Intima AlrimawiGeorgetown University, Washington, District of Columbia, USA.
Syed Azizur RahmanCollege of Health Sciences, University of Sharjah, Sharjah, UAE.
Muhammad Arsyad SubuCollege of Health Sciences, University of Sharjah, Sharjah, UAE.
Fatma Refaat AhmedCollege of Health Sciences, University of Sharjah, Sharjah, UAE.ORCID 0000-0002-1008-8216

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

objectivesTo identify language-related communication barriers that expatriate (non-Arabic) healthcare practitioners in the UAE encounter in their daily practice.

designQualitative study utilising semi-structured in-depth interviews. The interviews were conducted in English language.

settingDifferent healthcare facilities across the UAE. These facilities were accessed for data collection over a period of 3 months from January 2023 to March 2023.

participants14 purposively selected healthcare practitioners.

interventionNo specific intervention was implemented; this study primarily aimed at gaining insights through interviews. PRIMARY AND SECONDARY OUTCOMES: To understand the implications of language barriers on service quality, patient safety, and healthcare providers' well-being.

resultsThree main themes emerged from our analysis of participants' narratives: Feeling left alone, Trying to come closer to their patients and Feeling guilty, scared and dissatisfied.

conclusionsBased on the perspectives and experiences of participating healthcare professionals, language barriers have notably influenced the delivery of healthcare services, patient safety and the well-being of both patients and practitioners in the UAE. There is a pressing need, as highlighted by these professionals, for the inclusion of professional interpreters and the provision of training to healthcare providers to enhance effective collaboration with these interpreters.

Indexed as

Delivery of Health CareLanguageCommunicationCommunication BarriersHumansQualitative Researchhealth equityhealth services accessibilityhealth services administration & managementinternational health servicesquality in health carerisk management

Identifiers

PMID38135338

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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.