ArticlePatient preference and adherence2023
Exploring Predictors of Patient Satisfaction in Dental Services: A Secondary Analysis Study.
Article in Patient preference and adherence, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 3 papers.
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
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Who cites it
3 citing papers in PubMed.
- Non-Technical Competences (Soft Skills) in Dentistry: Patients' Perceptions in Private Dental Practices in Iași, Romania.Healthcare (Basel, Switzerland) · 2026Article
- A novel AI system for preliminary triage support in single-tooth edentulous spaces using intraoral images.Scientific reports · 2026Article
- Patient Satisfaction and Loyalty: Key Drivers of Positive Word-of-Mouth in Dental Primary Care Within Jeddah First Health Cluster, Saudi Arabia.Journal of patient experience · 2025Article
Corrections and comments
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Authors and funding
6 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Purpose: Understanding the factors that influence the level of patient satisfaction with dental services and identifying the strengths and weaknesses in dental clinics will subsequently increase patient satisfaction and contribute to improving dental care quality. This study aims to evaluate the variables that impact patients' satisfaction with dental services received in specialized dental care centers of the Ministry of Health in Saudi Arabia. Patients and Methods: Secondary data at the national level from a patient experience program were used in this study. Completed Press Ganey Results: A total of 964 surveys were completed and subsequently analyzed. The overall assessment rate of patient satisfaction was 73.4%. All items of the domains showed highly significant correlation levels (P < 0.001). However, the Dentist domain exhibited the highest correlation with the overall assessment rate of patient satisfaction. Conclusion: The dentist acts as the most significant predictor of patient satisfaction.
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