Evidence map›Paper›PMID 38047161›Full record

ArticleDigital health

Intention to use digital mental health solutions: A cross-sectional survey of university students attitudes and perceptions toward online therapy, mental health apps, and chatbots.

Elton Fayiah Gbollie, Jason Bantjes, Lucy Jarvis, Sonja Swandevelder, Jean du Plessis, Richard Shadwell, Charl Davids, Rone Gerber, Nuhaa Holland, Xanthe Hunt

Abstract read
In one paragraph

Article in Digital health. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 33 papers, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
33citing papers in PubMed, 1 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

33 citing papers in PubMed, 1 synthesis or guideline pooled it.

  1. Pooled it
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  4. Child and adolescent psychiatry: challenges, solutions, opportunities, and future directions.World psychiatry : official journal of the World Psychiatric Association (WPA) · 2026
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

10 authors.

Elton Fayiah GbollieDepartment of Psychiatry, Faculty of Medicine and Health Sciences, Stellenbosch University, Stellenbosch, South Africa.
Jason BantjesMental Health, Alcohol, Substance Use and Tobacco Research Unit, SAMRC, South Africa.ORCID https://orcid.org/0000-0002-3626-9883
Lucy JarvisWestern Cape Department of Health, Tygerberg Hospital, Cape Town, South Africa.
Sonja SwandevelderBiostatistics Unit, SAMRC, Cape Town, South Africa.
Jean du PlessisInstitute for Life Course Health Research, Department of Global Health, Stellenbosch University, Stellenbosch, South Africa.
Richard ShadwellInstitute for Life Course Health Research, Department of Global Health, Stellenbosch University, Stellenbosch, South Africa.
Charl DavidsCenter for Student Counselling and Development, Stellenbosch University, Stellenbosch, South Africa.
Rone GerberStudent Development and Support, University of the Western Cape, Cape Town, South Africa.
Nuhaa HollandInstitute for Life Course Health Research, Department of Global Health, Stellenbosch University, Stellenbosch, South Africa.
Xanthe HuntInstitute for Life Course Health Research, Department of Global Health, Stellenbosch University, Stellenbosch, South Africa.ORCID https://orcid.org/0000-0001-7531-6665

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Background: Globally, the high prevalence of mental disorders among university students is a growing public health problem, yet a small minority of students with mental health problems receive treatment. Digital mental health solutions could bridge treatment gaps and overcome many barriers students face accessing treatment. However, there is scant evidence, especially in South Africa (SA), relating to university students' use of and intention to use digital mental health solutions or their attitudes towards these technologies. We aim to explore university 2students attitudes towards and perceptions of digital mental health solutions, and the factors associated with their intention to use them. Methods: University students from four SA universities ( Results: Intention to use digital mental health solutions was high, and attitudes towards and perceptions of digital mental health solutions were largely positive. Importantly, our analysis also shows that 12.6% of users were willing to utilise some form of digital mental health solutions but were unwilling to utilise traditional face-to-face therapies. The greatest proportion of variance was explained by the factor 'Attitudes towards digital technologies' utility to improve student counselling services, provided they are safe'. Conclusion: SA university students are already engaging with digital mental health solutions, and their intention to do so is high. Certain attitudes and perceptions, particularly concerning the utility, effectiveness, and safety, underlie willingness to engage with these solutions, providing potential targets for interventions to increase uptake.

Indexed as

chatbotdigital mental healthehealthmhealthonline therapystudent mental healthyouth mental health

Identifiers

PMID38047161
PMCPMC10693229

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.