ReviewHealthcare (Basel, Switzerland)2023
Predictors of Patients' Satisfaction with Primary Health Care Services in the Kingdom of Saudi Arabia: A Systematic Review.
Review in Healthcare (Basel, Switzerland), 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 11 papers, 2 of them syntheses that pooled it.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
11 citing papers in PubMed, 2 syntheses or guidelines pooled it, 13 citations in OpenAlex.
- Patient satisfaction and associated factors with inpatient health services at public hospitals in Ethiopia: a systematic review and meta-analysis.BMC health services research · 2024Pooled it
- Patient Satisfaction With Outpatient Department Health Service and Associated Factors at Public Hospitals in Ethiopia.Inquiry : a journal of medical care organization, provision and financingPooled it
- Exploring the Patient Engagement in the Healthcare Decision-Making Process and Its Association With Patients' Satisfaction.Nursing open · 2026Article
- Patient satisfaction levels with the services provided by the Ministry of Health Emergency Departments in Saudi Arabia.Journal of public health research · 2026Article
- Satisfaction with the Saudi healthcare system: Findings from the 2019 Kingdom of Saudi Arabia World Health survey.Saudi medical journal · 2025Article
- Non-Physician Contributors to Patient Satisfaction in a Japanese Primary Care: A Cross-Sectional Secondary Analysis of Patient Satisfaction Surveys.Journal of general and family medicine · 2025Article
- Trends of consultation time, waiting time, and satisfaction in family medicine/primary health care centers in Saudi Arabia: Systematic review and meta-analysis.Journal of family medicine and primary care · 2025Review
- Three-year trends and seasonal variation in patient satisfaction with primary health care services in Saudi Arabia: results from the national patient experience measurement program (2022-2024).Frontiers in public health · 2025Article
- Service Quality and Related Factors in Primary Health Care Services: A Cross-Sectional Study.Healthcare (Basel, Switzerland) · 2024Article
- Patient Satisfaction and Its Determinants in Outpatient Clinics of Ministry of Health Maternal and Child Hospitals in Saudi Arabia: A Survey Analysis.Inquiry : a journal of medical care organization, provision and financingArticle
- Patients' satisfaction with services provided by family physicians at the Comprehensive Healthcare Centers in Northern Jordan.Journal of family & community medicineArticle
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
1 author at 1 institution in 1 country.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundUnderstanding the factors influencing patients' satisfaction with primary healthcare services in the Kingdom of Saudi Arabia is essential for improving healthcare outcomes and patient experiences.
objectivesThis research work is concerned with the identification of the patient satisfaction predictors with the primary health care services by conducting a systematic review in the Kingdom of Saudi Arabia.
methodsThe three databases in the form of Google Scholar, PubMed, and Medline have been used for article extraction. Keywords have been used to search the articles related to this work, such as the predictors of patient satisfaction. The different journals selected were associated with the selected data basis. The research studies selected for the systematic review were evaluated with the help of PRISMA and JBI assessments. The cross-sectional studies have been included in this systematic review.
resultsThe 3125 articles identified were from the three databases PubMed (1352), Medline (1103), and Google Scholar (670). All the selected studies were evaluated and screened with the help of PRISMA. After extracting the 25 articles for the systematic review, the JBI assessment was applied to the methodologies. The overall quality satisfaction indicated that all the selected studies were suitable for the systematic review.
conclusionStudies have consistently identified five key predictors of patient satisfaction in primary healthcare: availability, accessibility, communication, rational conduct, technical skills, and personal qualities. Policymakers, healthcare providers, and researchers can use these insights to inform strategies to optimize healthcare services and foster higher levels of patient satisfaction in the Kingdom.
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What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.