Evidence map›Paper›PMID 37973709›Full record

ArticleJournal of general internal medicine2024

The Role of Human-Centered Design in Healthcare Innovation: a Digital Health Equity Case Study.

Ximena A Levander, Hans VanDerSchaaf, Vanessa Guerrero Barragán, Hetal Choxi, Amber Hoffman, Emily Morgan, Eva Wong, Raghav Wusirika, Anthony Cheng

Open access · bronzeAbstract readEditorial
In one paragraph

Article in Journal of general internal medicine, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 23 papers.

0numbers the graph read from it
0cells of the map it votes in
23citing papers in PubMed
6.5field-weighted citation impact, top 3% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

23 citing papers in PubMed, 38 citations in OpenAlex.

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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

9 authors at 1 institution in 1 country.

Ximena A LevanderDepartment of Medicine, Division of General Internal Medicine & Geriatrics, Oregon Health & Science University, Portland, OR, USA. levander@ohsu.edu.
Hans VanDerSchaafOffice of Digital Health, Oregon Health & Science University, Portland, OR, USA.
Vanessa Guerrero BarragánOffice of Digital Health, Oregon Health & Science University, Portland, OR, USA.
Hetal ChoxiDepartment of Family Medicine, Division of Center for Women's Health, Oregon Health & Science University, Portland, OR, USA.
Amber HoffmanOffice of Digital Health, Oregon Health & Science University, Portland, OR, USA.
Emily MorganDepartment of Medicine, Division of General Internal Medicine & Geriatrics, Oregon Health & Science University, Portland, OR, USA.
Eva WongOffice of Digital Health, Oregon Health & Science University, Portland, OR, USA.
Raghav WusirikaDepartment of Medicine, Division of Nephrology & Hypertension, Oregon Health & Science University, Portland, OR, USA.
Anthony ChengOffice of Digital Health, Oregon Health & Science University, Portland, OR, USA.ORCID 0000-0002-4911-5162
Oregon Health & Science University · US

Funding

NW Center of Excellence & K12 in Patient Centered Learning Health Systems ScienceK12HS026370 · AHRQ · OREGON HEALTH & SCIENCE UNIVERSITY · PI EDEN, KAREN BEEKMAN, GUISE, JEANNE-MARIE · 2018 to 2022
$4.0M
AHRQ HHS K12 HS026370
6 · The paper itself

Abstract

Healthcare delivery has become more complicated, particularly with the addition of digital tools and advanced technologies that can further exacerbate existing disparities. New approaches to solve complex, multi-faceted problems are needed. Human-centered design (HCD), also known as design thinking, is an innovative set of methods to develop solutions to these types of issues using collaborative, team-based, and empathetic approaches focused on end user experiences. Originally advanced in technology sectors, HCD has garnered growing attention in quality improvement, healthcare redesign, and public health and medical education. During the COVID-19 pandemic, our healthcare organization recognized notable differences in utilization of virtual (video-based) services among specific patient populations. In response, we mobilized, and using HCD, we collectively brainstormed ideas, rapidly developed prototypes, and iteratively adapted solutions to work toward addressing this digital divide and clinic and systems-level struggles with improving and maintaining digital health access. HCD approaches create a cohesive team-based structure that permits the dismantling of organizational hierarchies and departmental silos. Here we share lessons learned on implementing HCD into clinical care settings and how HCD can result in the development of site-specific, patient-centered innovations to address access disparities and to improve digital health equity.

Indexed as

COVID-19Education, MedicalAmbulatory Care FacilitiesDigital HealthHumansPandemicsdesign thinkingdigital healthhealthcare improvementhuman-centered designtelehealthtelemedicine

Identifiers

PMID37973709
PMCPMC10973281
OpenAlexW4388718767

What OpenQuestion holds

Textmetadata
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.