Evidence map›Paper›PMID 37957559›Full record

ArticleBMC primary care2023

How do older adults with multimorbidity navigate healthcare?: a qualitative study in Singapore.

Poay Sian Sabrina Lee, Evelyn Ai Ling Chew, Hui Li Koh, Stephanie Xin En Quak, Yew Yoong Ding, Mythily Subramaniam, Janhavi Ajit Vaingankar, Eng Sing Lee

Abstract read
In one paragraph

Article in BMC primary care, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 8 papers.

0numbers the graph read from it
0cells of the map it votes in
8citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

8 citing papers in PubMed.

  1. Article
  2. How do limited familial ties and community relationships shape health-seeking in older adulthood? Evidence from Indonesia.The journals of gerontology. Series B, Psychological sciences and social sciences · 2026
    Article
  3. Article
  4. Article
  5. Health-related quality of life among multiethnic public polyclinic users in Singapore and associated factors: a cross-sectional study.Quality of life research : an international journal of quality of life aspects of treatment, care and rehabilitation · 2025
    Article
  6. Article
  7. Article
  8. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

8 authors.

Poay Sian Sabrina Lee *Clinical Research Unit, National Healthcare Group Polyclinics, 3 Fusionopolis Link #06-13, Singapore, 138543, Singapore.
Evelyn Ai Ling Chew *Clinical Research Unit, National Healthcare Group Polyclinics, 3 Fusionopolis Link #06-13, Singapore, 138543, Singapore.
Hui Li KohClinical Research Unit, National Healthcare Group Polyclinics, 3 Fusionopolis Link #06-13, Singapore, 138543, Singapore.
Stephanie Xin En QuakClinical Research Unit, National Healthcare Group Polyclinics, 3 Fusionopolis Link #06-13, Singapore, 138543, Singapore.
Yew Yoong DingDepartment of Geriatric Medicine, Tan Tock Seng Hospital, Singapore, Singapore.
Mythily SubramaniamResearch Division, Institute of Mental Health, Singapore, Singapore.
Janhavi Ajit VaingankarResearch Division, Institute of Mental Health, Singapore, Singapore.
Eng Sing LeeClinical Research Unit, National Healthcare Group Polyclinics, 3 Fusionopolis Link #06-13, Singapore, 138543, Singapore. eng_sing_lee@nhgp.com.sg.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundPatients living with multimorbidity may require frequent visits to multiple healthcare institutions and to follow diverse medical regimens and advice. Older adults with multimorbidity could face additional challenges because of declining cognitive capability, frailty, increased complexity of diseases, as well as limited social and economic resources. Research on how this population navigates the healthcare system in Singapore also remains unknown. This study investigates the challenges older adults with multimorbidity face in navigating healthcare in Singapore.

methodsTwenty older adults with multimorbidity from a public primary care setting were purposively sampled. Interviews conducted inquired into their experiences of navigating the healthcare system with multiple conditions. Inductive thematic analysis was performed by independent coders who resolved differences through discussion.

resultsOlder adults with multimorbidity form a population with specific characteristics and challenges. Their ability to navigate the healthcare system well was influenced by these themes including patient-related factors (autonomy and physical mobility, literacy and technological literacy, social support network), healthcare system-related factors (communication and personal rapport, fragmented system, healthcare staff as advocate) and strategies for navigation (fitting in, asking for help, negotiating to achieve goals, managing the logistics of multimorbidity). DISCUSSION: Older adults with multimorbidity should not be treated as a homogenous group but can be stratified according to those with less serious or disruptive conditions (less burden of illness and burden of treatment) and those with more severe conditions (more burden of illness and burden of treatment). Among the latter, some became navigational experts while others struggled to obtain the resources needed. The variations of navigational experiences of the healthcare system show the need for further study of the differential needs of older adults with multimorbidity. To be truly patient-centred, healthcare providers should consider factors such as the existence of family support networks, literacy, technological literacy and the age-related challenges older adults face as they interact with the healthcare system, as well as finding ways to improve healthcare systems through personal rapport and strategies for reducing unnecessary burden of treatment for patients with multimorbidity.

Indexed as

Delivery of Health CareMultimorbidityAgedHealth FacilitiesHumansSingaporeMultimorbidityNavigationOlder adultsQualitative

Identifiers

PMID37957559
PMCPMC10644451

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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.