Evidence map›Paper›PMID 37930884›Full record

ArticleJournal of the National Cancer Institute2024

Disparities in electronic health record portal access and use among patients with cancer.

Joan M Griffin, Barbara L Kroner, Sandra L Wong, Liliana Preiss, Ashley Wilder Smith, Andrea L Cheville, Sandra A Mitchell, Nicola Lancki, Michael J Hassett, Deborah Schrag and 7 more

Open access · hybridAbstract read
In one paragraph

Article in Journal of the National Cancer Institute, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 24 papers, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
24citing papers in PubMed, 1 pooled it
9.6field-weighted citation impact, top 2% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

24 citing papers in PubMed, 1 synthesis or guideline pooled it, 22 citations in OpenAlex.

  1. Pooled it
  2. The impact of early oral anticancer medication monitoring through electronic patient assessments.American journal of health-system pharmacy : AJHP : official journal of the American Society of Health-System Pharmacists · 2026
    Trial
  3. Trial
  4. Trial
  5. Article
  6. Identifying the trajectory of SPPADE symptoms in patients with cancer using electronic health record data.Supportive care in cancer : official journal of the Multinational Association of Supportive Care in Cancer · 2026
    Article
  7. Article
  8. Article
  9. Observational
  10. Journal of health communication · 2026
    Article
  11. Article
  12. Review
  13. Article
  14. Article
  15. Improving transparency and empowerment for cancer patients by accessing their full online personal medical records.Supportive care in cancer : official journal of the Multinational Association of Supportive Care in Cancer · 2025
    Article
  16. Article
  17. Observational
  18. Article
  19. Article
  20. Review
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

17 authors at 9 institutions in 1 country.

Joan M GriffinDivision of Health Care Delivery Research, Mayo Clinic, Rochester, MN, USA.ORCID 0000-0001-8120-3229
Barbara L KronerCenter for Clinical Research, RTI International, Research Triangle Park, NC, USA.ORCID 0000-0002-6887-2628
Sandra L WongDepartment of Surgery, Dartmouth-Hitchcock Medical Center, Lebanon, NH, USA.ORCID 0000-0002-8594-6086
Liliana PreissCenter for Clinical Research, RTI International, Research Triangle Park, NC, USA.
Ashley Wilder SmithOutcomes Research Branch, Healthcare Delivery Research Program, National Cancer Institute, Bethesda, MD, USA.
Andrea L ChevilleDepartment of Physical Medicine and Rehabilitation, Mayo Clinic, Rochester, MN, USA.ORCID 0000-0001-7668-6115
Sandra A MitchellOutcomes Research Branch, Healthcare Delivery Research Program, National Cancer Institute, Bethesda, MD, USA.ORCID 0000-0002-4153-9972
Nicola LanckiDepartment of Preventive Medicine, Northwestern University Feinberg School of Medicine, Chicago, IL, USA.ORCID 0000-0003-4809-1960
Michael J HassettDepartment of Medical Oncology, Dana-Farber Cancer Institute, Boston, MA, USA.
Deborah SchragDepartment of Medical Oncology, Memorial Sloan Kettering Cancer Center, New York, NY, USA.ORCID 0000-0002-4334-5717
Raymond U OsarogiagbonMultidisciplinary Thoracic Oncology Program, Baptist Cancer Center, Memphis, TN, USA.ORCID 0000-0001-9427-8545
Jennifer L RidgewayDivision of Health Care Delivery Research, Mayo Clinic, Rochester, MN, USA.ORCID 0000-0001-7658-6763
David CellaDepartment of Medical Social Sciences, Northwestern University Feinberg School of Medicine, Chicago, IL, USA.ORCID 0000-0002-9881-4541
Roxanne E JensenOutcomes Research Branch, Healthcare Delivery Research Program, National Cancer Institute, Bethesda, MD, USA.ORCID 0000-0002-4632-1091
Ann Marie FloresDepartment of Medical Social Sciences, Northwestern University Feinberg School of Medicine, Chicago, IL, USA.ORCID 0000-0001-7781-1555
Jessica D AustinDepartment of Quantitative Health Sciences, Mayo Clinic, Rochester, MN, USA.ORCID 0000-0001-8286-7801
Betina YanezDepartment of Medical Social Sciences, Northwestern University Feinberg School of Medicine, Chicago, IL, USA.ORCID 0000-0003-1503-0600
Northwestern University · USNational Cancer Institute · USMayo Clinic · USRTI International · USDana-Farber Cancer Institute · USDartmouth–Hitchcock Medical Center · USMayo Clinic in Arizona · USMayo Clinic in Florida · USMemorial Sloan Kettering Cancer Center · US

Funding

X-RAY CRYSTALLOGRAPHYP30CA008748 · NCI · SLOAN-KETTERING INSTITUTE FOR CANCER RES · PI SELWYN M VICKERS · 1985 to 2026
$347.4M
SIMPRO Research Center: Integration and Implementation of PROs for Symptom Management in Oncology PracticeUM1CA233080 · NCI · DANA-FARBER CANCER INST · PI HASSETT, MICHAEL JAMES, OSAROGIAGBON, RAYMOND U · 2018 to 2023
$9.1M
Enhanced, EHR-facilitated Cancer Symptom Control (E2C2) Pragmatic Clinical TrialUM1CA233033 · NCI · MAYO CLINIC ROCHESTER · PI CHEVILLE, ANDREA LYNNE · 2018 to 2018
$8.7M
Implementation and Evaluation of an Expanded Bilingual Electronic Symptom Management Program across a Multi-site, Fully-integrated Comprehensive Cancer CenterUM1CA233035 · NCI · NORTHWESTERN UNIVERSITY AT CHICAGO · PI CELLA, DAVID · 2018 to 2021
$8.1M
Coordinating Center for Research Centers for Improving Management of Symptoms During and Following Cancer TreatmentU24CA232980 · NCI · RESEARCH TRIANGLE INSTITUTE · PI ARDINI, MARY-ANNE · 2018 to 2023
$3.4M
NCI NIH HHS P30 CA008748NCI NIH HHS U24 CA232980NCI NIH HHS UM1 CA233033NCI NIH HHS UM1 CA233035NCI NIH HHS UM1 CA233080NIH HHS UM1CA233033
6 · The paper itself

Abstract

backgroundElectronic health record-linked portals may improve health-care quality for patients with cancer. Barriers to portal access and use undermine interventions that rely on portals to reduce cancer care disparities. This study examined portal access and persistence of portal use and associations with patient and structural factors before the implementation of 3 portal-based interventions within the Improving the Management of symPtoms during And following Cancer Treatment (IMPACT) Consortium.

methodsPortal use data were extracted from electronic health records for the 12 months preceding intervention implementation. Sociodemographic factors, mode of accessing portals (web vs mobile), and number of clinical encounters before intervention implementation were also extracted. Rurality was derived using rural-urban commuting area codes. Broadband access was estimated using the 2015-2019 American Community Survey. Multiple logistic regression models tested the associations of these factors with portal access (ever accessed or never accessed) and persistence of portal use (accessed the portal ≤20 weeks vs ≥21 weeks in the 35-week study period).

resultsOf 28 942 eligible patients, 10 061 (35%) never accessed the portal. Male sex, membership in a racial and ethnic minority group, rural dwelling, not working, and limited broadband access were associated with lower odds of portal access. Younger age and more clinical encounters were associated with higher odds of portal access. Of those with portal access, 25% were persistent users. Using multiple modalities for portal access, being middle-aged, and having more clinical encounters were associated with persistent portal use.

conclusionPatient and structural factors affect portal access and use and may exacerbate disparities in electronic health record-based cancer symptom surveillance and management.

Indexed as

NeoplasmsPatient PortalsElectronic Health RecordsEthnicityHumansMaleMiddle AgedMinority GroupsRacial Groups

Identifiers

PMID37930884
PMCPMC10919330
OpenAlexW4388410049

What OpenQuestion holds

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LicenceCC BY-NC
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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.