Evidence map›Paper›PMID 37884993›Full record

ArticleBMC health services research2023

"There is no one who helps you with it": experiences of people with long COVID regarding medical care, therapeutic measures, and barriers in the German healthcare system: results of a qualitative study with four focus groups.

Tim Schmachtenberg, Gloria Königs, Anita Dragaqina, Sascha Roder, Frank Müller, Christina Müllenmeister, Dominik Schröder, Alexandra Dopfer-Jablonka, Katharina Vieth, Iman El-Sayed

Open access · goldAbstract read
In one paragraph

Article in BMC health services research, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 28 papers, 2 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
28citing papers in PubMed, 2 pooled it
7.2field-weighted citation impact, top 2% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

28 citing papers in PubMed, 2 syntheses or guidelines pooled it, 35 citations in OpenAlex.

  1. Pooled it
  2. Patient and Professional Perspectives on Long COVID: A Systematic Literature Review and Meta-Synthesis.International journal of environmental research and public health · 2025
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  5. [An insight into the long/post COVID care situation in Germany-a rapid scoping review].Bundesgesundheitsblatt, Gesundheitsforschung, Gesundheitsschutz · 2026
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

10 authors at 2 institutions in 2 countries.

Tim SchmachtenbergDepartment of General Practice, University Medical Center Göttingen, Humboldtallee 38, 37073, Göttingen, Germany. tim.schmachtenberg@med.uni-goettingen.de.
Gloria KönigsDepartment of General Practice, University Medical Center Göttingen, Humboldtallee 38, 37073, Göttingen, Germany.
Anita DragaqinaDepartment of General Practice, University Medical Center Göttingen, Humboldtallee 38, 37073, Göttingen, Germany.
Sascha RoderDepartment of General Practice, University Medical Center Göttingen, Humboldtallee 38, 37073, Göttingen, Germany.
Frank MüllerDepartment of General Practice, University Medical Center Göttingen, Humboldtallee 38, 37073, Göttingen, Germany.
Christina MüllenmeisterDepartment of General Practice, University Medical Center Göttingen, Humboldtallee 38, 37073, Göttingen, Germany.
Dominik SchröderDepartment of General Practice, University Medical Center Göttingen, Humboldtallee 38, 37073, Göttingen, Germany.
Alexandra Dopfer-JablonkaDepartment of Rheumatology and Immunology, Hannover Medical School, Carl-Neuberg-Str. 1, 30625, Hannover, Germany.
Katharina ViethDepartment of General Practice, University Medical Center Göttingen, Humboldtallee 38, 37073, Göttingen, Germany.
Iman El-SayedDepartment of General Practice, University Medical Center Göttingen, Humboldtallee 38, 37073, Göttingen, Germany.
Universitätsmedizin Göttingen · DEMedizinische Hochschule Hannover · DE

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundMany people experience long-term symptoms such as fatigue, cognitive problems, or shortness of breath after an acute infection with COVID-19. This emerging syndrome, known as long COVID, is new and complex in many aspects. This study aims to collect the experiences of people with long COVID with ambulatory healthcare structures.

methodsFour focus groups were conducted with a total of 23 adults with long COVID in June and July 2022. These discussions were audio-recorded, subsequently transcribed, and analyzed using the qualitative content analysis of Mayring and Kuckartz.

resultsFourteen out of 19 participants who had a primary care encounter regarding their long COVID symptoms did not perceive it as helpful. Many respondents reported that their general practitioners did not take their long COVID symptoms seriously and did not refer them to specialists or made therapeutic recommendations. However, some participants reported that they were prescribed non-pharmaceutical therapies (e.g., group meetings supported by psychotherapists, occupational therapy, etc.) that improved their condition. 14 of 23 respondents perceived care barriers such as providers' lack of awareness of long COVID, poor access to specialists, a lack of specialized care (e.g., long COVID clinics), or high bureaucratic hurdles for specific healthcare services. To improve medical care, participants suggested campaigns to raise awareness of long COVID among healthcare providers and the general population, increase research and government investments regarding the development of treatment structures for long COVID, expanding existing therapeutic services, and establishing one-stop shops for integrated specialist healthcare for people with long COVID.

conclusionsSeveral implications for healthcare professionals and policymakers can be derived from this study: (1) general practitioners should take the symptoms of long COVID seriously, assume a care coordinating role, make referrals, and establish contact with long COVID clinics; (2) care planners should focus on developing interprofessional evidence-based care and treatment approaches for long COVID; (3) existing care structures such as long COVID outpatient clinics should be expanded. The overarching goal must be to develop consistent guidelines for long COVID diagnosis, care, and treatment.

trial registrationThe study is registered in the German register for clinical trials (DRKS00026007, first registration on 09/09/2021).

Indexed as

COVID-19AdultDelivery of Health CareFocus GroupsHumansPost-Acute COVID-19 SyndromeQualitative ResearchBarriers to careCOVID-19Focus groupsGermanyHealthcare systemLong COVIDMedical careQualitative studySARS-CoV-2Therapeutic interventions

Identifiers

PMID37884993
PMCPMC10601213
OpenAlexW4387946510

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.