Evidence map›Paper›PMID 37876010›Full record

ArticleBMC psychology2023

Are algorithmically controlled gig workers deeply burned out? An empirical study on employee work engagement.

Jiao Jiao Lang, Li Feng Yang, Chen Cheng, Xiang Yang Cheng, Fei Yu Chen

Open access · goldAbstract read
In one paragraph

Article in BMC psychology, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 15 papers, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
15citing papers in PubMed, 1 pooled it
26.0field-weighted citation impact, top 1% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

15 citing papers in PubMed, 1 synthesis or guideline pooled it, 45 citations in OpenAlex.

  1. Pooled it
  2. Invisible burdens of platform work: a qualitative study of food-delivery riders' lived experiences in urban India.International journal of qualitative studies on health and well-being · 2026
    Article
  3. Article
  4. Review
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  6. Article
  7. Article
  8. Article
  9. Article
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  11. Platform-Mediated Gig Work and Health: A Scoping Review.American journal of industrial medicine · 2025
    Article
  12. Article
  13. Article
  14. How Algorithmic Management Influences Gig Workers' Job Crafting.Behavioral sciences (Basel, Switzerland) · 2024
    Article
  15. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

5 authors at 3 institutions in 2 countries.

Jiao Jiao Lang *Endicott College, Woosong University, 17-2, Jayang- dong, Dong-gu, Daejeon City, South Korea.
Li Feng YangSchool of Economics, Fuyang Normal University, No. 100, Qinghe West Rd, Ying Zhou District, Fuyang City, An Hui Province, China.
Chen ChengSchool of Business, Fuyang Normal University, No. 100, Qinghe West Rd, Ying Zhou District, Fuyang City, An Hui Province, China. ccheng202109@163.com.
Xiang Yang ChengSchool of Business, Fuyang Normal University, No. 100, Qinghe West Rd, Ying Zhou District, Fuyang City, An Hui Province, China. xycheng2000@163.com.
Fei Yu ChenSchool of Economics and Management, Fei Yu Chen, China University of Mining and Technology, No. 1 University Road, Xuzhou City, Jiangsu Province, China.
Fuyang Normal University · CNChina University of Mining and Technology · CNWoosong University · KR

Funding

science and technology cooperation between city and school SXHZ202009scientific research project for Anhui universities 2022AH051269
6 · The paper itself

Abstract

backgroundWith the emergence of the gig economy as a new economic form, the influence of algorithmic technology control on gig workers' perceptions and engagement has become a topic of academic concern. This study explores the emotional impact of perceived algorithmic control on gig workers and how it affects their work engagement.

methodsThis study takes gig workers as the research object to build a structural equation model. Based on the background of gig economy and the Job Demands-Resources model, this paper constructs a mechanism model of the influence of perceived algorithmic control on the work engagement of gig workers. The research data in this paper are collected by questionnaire, and the research hypothesis is tested by the SEM structural model.

resultsThe gig workers in this study believed that perceived algorithmic control positively affects employee work engagement. In addition, burnout was positively correlated with employee work engagement. Burnout played a partial mediating role in the relationship between perceived algorithmic control and employee work engagement. And flow experience played a moderating role through the indirect effect of burnout on employees' work engagement.

conclusionPerceived algorithmic control causes burnout among gig workers, but strong algorithmic technology support provides them with rich work resources that can help them meet their work needs. That is, the gig workers may still demonstrate a high level of work engagement even if they experience burnout symptoms.

Indexed as

Burnout, ProfessionalWork EngagementEmotionsHumansSurveys and QuestionnairesAlgorithmic technologyEmployee work engagementFlow experienceGig economy

Identifiers

PMID37876010
PMCPMC10598991
OpenAlexW4387907878

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.