Evidence map›Paper›PMID 37858034›Full record

Observational studyBMC medical research methodology2023

Adaptations for remote research work: a modified web-push strategy compared to a mail-only strategy for administering a survey of healthcare experiences.

Varsha G Vimalananda, Jolie B Wormwood, Kailyn E Sitter, B Graeme Fincke, Shirley Qian, Maya N Tait, Mark Meterko

Open access · goldAbstract readObservational Study
In one paragraph

Observational study in BMC medical research methodology, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
0.6field-weighted citation impact, top 23% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed, 1 citations in OpenAlex.

  1. Methods and lessons from conducting a national study of primary care nurse practitioners.Journal of the American Association of Nurse Practitioners · 2025
    Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors at 3 institutions in 2 countries.

Varsha G VimalanandaCenter for Healthcare Organization and Implementation Research (CHOIR), VA Bedford Healthcare System, 200 Springs Road, Building 70, Bedford, MA, 01730, USA. Varsha.vimalananda@va.gov.
Jolie B WormwoodCenter for Healthcare Organization and Implementation Research (CHOIR), VA Bedford Healthcare System, 200 Springs Road, Building 70, Bedford, MA, 01730, USA.
Kailyn E SitterCenter for Healthcare Organization and Implementation Research (CHOIR), VA Bedford Healthcare System, 200 Springs Road, Building 70, Bedford, MA, 01730, USA.
B Graeme FinckeCenter for Healthcare Organization and Implementation Research (CHOIR), VA Bedford Healthcare System, 200 Springs Road, Building 70, Bedford, MA, 01730, USA.
Shirley QianCenter for Healthcare Organization and Implementation Research (CHOIR), VA Bedford Healthcare System, 200 Springs Road, Building 70, Bedford, MA, 01730, USA.
Maya N TaitInternational School of Boston, Cambridge, MA, USA.
Mark MeterkoDepartment of Health Law, Policy and Management, Boston University School of Public Health, Boston, MA, USA.
VA New England Healthcare System · USBoston University · USDepartment of Veterans Affairs · AU

Funding

Measuring and improving specialty care coordination in VAIK2HX002137 · VA · EDITH NOURSE ROGERS MEMORIAL VETERANS HOSPITAL · PI VIMALANANDA, VARSHA · 2018 to 2022
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HSRD VA IK2 HX002137
6 · The paper itself

Abstract

backgroundThe COVID-19 pandemic required that our research team change our mail-only (MO) strategy for a research survey to a strategy more manageable by staff working remotely. We used a modified web-push approach (MWP), in which patients were mailed a request to respond online and invited to call if they preferred the questionnaire by mail or phone. We also changed from a pre-completion gift to a post-completion gift card incentive. Our objective is to compare response patterns between modes for a survey that used an MO strategy pre-pandemic followed by an MWP strategy peri-pandemic for data collection.

methodsObservational study using data from a national multi-scale survey about patients' experience of specialty care coordination administered via MO in 2019 and MWP from 2020 to 2021 to Veterans receiving primary care and specialty care within the Veterans Health Administration (VA). We compared response rates, respondent characteristics and responses about care coordination between MO and MWP, applying propensity weights to account for differences in the underlying samples.

resultsThe response rate was lower for MWP vs. MO (13.4% vs. 36.6%), OR = 0.27, 95% CI = 0.25-0.30, P < .001). Respondent characteristics were similar across MO and MWP. Coordination scale scores tended to be slightly higher for MWP, but the effect sizes for these differences between modes were small for 9 out of 10 scales.

conclusionsWhile the logistics of MWP survey data collection are well-suited to the remote research work environment, response rates were lower than those for the MO method. Future studies should examine addition of multi-mode contacts and/or pre-completion incentives to increase response rates for MWP.

Indexed as

COVID-19Postal ServiceDelivery of Health CareHumansPandemicsSurveys and QuestionnairesPatient surveysSpecialty careSurvey researchVeterans

Identifiers

PMID37858034
PMCPMC10588167
OpenAlexW4387782214

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.