Evidence map›Paper›PMID 37827584›Full record

ArticleBJGP open2024

The effect of general practice team composition and climate on staff and patient experiences: a systematic review.

Ruth Abrams, Bridget Jones, John Campbell, Simon de Lusignan, Stephen Peckham, Heather Gage

Abstract read
In one paragraph

Article in BJGP open, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 6 papers.

0numbers the graph read from it
0cells of the map it votes in
6citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

6 citing papers in PubMed.

  1. Article
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  5. Article
  6. Effect of Additional Roles Reimbursement Scheme roles on prescription patterns and patient satisfaction in England: a retrospective panel data analysis.The British journal of general practice : the journal of the Royal College of General Practitioners · 2025
    Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

6 authors.

Ruth AbramsSchool of Health Sciences, University of Surrey, Guildford, UK r.abrams@surrey.ac.uk.ORCID https://orcid.org/0000-0002-2974-7859
Bridget JonesSurrey Health Economics Centre, Department of Clinical and Experimental Medicine, University of Surrey, Guildford, UK.ORCID https://orcid.org/0000-0001-9709-1794
John CampbellUniversity of Exeter Medical School, University of Exeter, Exeter, UK.ORCID https://orcid.org/0000-0002-6752-3493
Simon de LusignanNuffield Department of Primary Care Health Sciences, University of Oxford, Oxford, UK.ORCID https://orcid.org/0000-0002-8553-2641
Stephen PeckhamCentre for Health Services Studies, University of Kent, Canterbury, UK.ORCID https://orcid.org/0000-0002-7002-2614
Heather GageSurrey Health Economics Centre, Department of Clinical and Experimental Medicine, University of Surrey, Guildford, UK.ORCID https://orcid.org/0000-0002-2049-9406

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundRecent policy initiatives seeking to address the workforce crisis in general practice have promoted greater multidisciplinarity. Evidence is lacking on how changes in staffing and the relational climate in practice teams affect the experiences of staff and patients.

aimTo synthesise evidence on how the composition of the practice workforce and team climate affect staff job satisfaction and burnout, and the processes and quality of care for patients. DESIGN &

settingA systematic literature review of international evidence.

methodFour different searches were carried out using MEDLINE, Embase, Cochrane Library, CINAHL, PsycINFO, and Web of Science. Evidence from English language articles from 2012-2022 was identified, with no restriction on study design. Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines were followed and data were synthesised thematically.

resultsIn total, 11 studies in primary healthcare settings were included, 10 from US integrated healthcare systems, one from Canada. Findings indicated that when teams are understaffed and work environments are stressful, patient care and staff wellbeing suffer. However, a good relational climate can buffer against burnout and protect patient care quality in situations of high workload. Good team dynamics and stable team membership are important for patient care coordination and job satisfaction. Female physicians are at greater risk of burnout.

conclusionEvidence regarding team composition and team climate in relation to staff and patient outcomes in general practice remains limited. Challenges exist when drawing conclusions across different team compositions and definitions of team climate. Further research is needed to explore the conditions that generate a 'good' climate.

Indexed as

climatecompositiongeneral practicepatientsstaffteams

Identifiers

PMID37827584
PMCPMC11169989

What OpenQuestion holds

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LicenceCC BY
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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.