ArticleScientific reports2023
Association between high emotional demand at work, burnout symptoms, and sleep disturbance among Korean workers: a cross-sectional mediation analysis.
Article in Scientific reports, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 7 papers.
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7 citing papers in PubMed.
- Age-group differential trends in the incidence of herpes zoster during 2010-2024 using Korean national healthcare claim data.Human vaccines & immunotherapeutics · 2026Article
- Exploring the mediating factors in the telework-mental health relationship: a cross-sectional analysis of the BELHEALTH study.BMJ public health · 2026Article
- Article
- Work stress and burnout among young public health workers: a mechanism-based analysis of emotional labor and organizational support.Frontiers in public health · 2025Article
- Exploring Health Promotion Behaviors, Occupational Burnout, and Sleep Disturbances in Traditional Industry Workers.Healthcare (Basel, Switzerland) · 2024Article
- The changing dynamics of work from home and its association with sleep disturbance through work-family conflict during the COVID-19 pandemic.Journal of occupational health · 2024Article
- Emotional factors and self-efficacy in the psychological well-being of trainee teachers.Frontiers in psychology · 2024Article
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Abstract
We explored the mediating role of burnout on the association between EDW and sleep disturbances. Our study included 18,744 Korean workers. Respondents were grouped into four levels (none, low, moderate, and high) based on their exposure to two EDW factors: handling angry clients (HAC) and hiding emotion (HE). Mediation models were used to estimate odds ratios (OR) at a 95% confidence interval (CI). Compared to those not exposed, low, moderate, and high HAC increased odds of sleep disturbance by 1.52 (95% CI 1.30-1.78), 3.20 (95% CI 2.57-3.98), and 3.28 (95% CI 2.77-3.88) times, respectively. The indirect effect via burnout accounted for 29.9%, 24.1%, and 23.6% of the total effect, respectively, with estimates of 1.13 (95% CI 1.11-1.16), 1.32 (95% CI 1.26-1.39), and 1.32 (95% CI 1.27-1.37). Low, moderate, and high HE increased the odds of sleep disturbance by 1.45 (95% CI 0.93-2.28), 2.38 (95% CI 1.57-3.61), and 3.14 (95% CI 2.08-4.71) times, respectively. The indirect effect via burnout accounted for 10.5%, 29.7%, and 33.1% of the total effect, with estimates of 1.04 (95% CI 0.98-1.10), 1.29 (95% CI 1.22-1.37), and 1.46 (95% CI 1.38-1.55), respectively. Effective policies are required to protect the psychological wellbeing of workers who frequently engage in interpersonal tasks.
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