ArticleProceedings of the National Academy of Sciences of the United States of America2023
Leveraging AI for democratic discourse: Chat interventions can improve online political conversations at scale.
Article in Proceedings of the National Academy of Sciences of the United States of America, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 28 papers, 1 of them a synthesis that pooled it.
What it found
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Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
28 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Why depolarization is hard: Evaluating attempts to decrease partisan animosity in America.Proceedings of the National Academy of Sciences of the United States of America · 2025Pooled it
- AI-generated language remains systematically distinguishable from human communication.Proceedings of the National Academy of Sciences of the United States of America · 2026Article
- Toward an integrated and globally equitable understanding of political polarization.Nature communications · 2026Review
- Measuring complex constructs in large-scale text with computational social mixed methods.Behavior research methods · 2026Article
- Can AI help reduce prejudice? Evaluating the effectiveness of AI-powered personalized persuasion on support for transgender rights.PNAS nexus · 2026Article
- A reporting checklist for large language models in behavioural science.Nature human behaviour · 2026Article
- Unlocking the Full Potential of Health Care Teams: How Artificial Intelligence Can Help.JMIR AI · 2026Article
- Perspectives on How Sociology Can Advance Theorizing About Human-Chatbot Interaction and Developing Chatbots for Social Good.JMIR AI · 2026Article
- Beliefs and sharing intentions of human- and AI-generated fake news: Evidence from 27 European countries.PNAS nexus · 2026Article
- The impact of generative AI on social media: an experimental study.Scientific reports · 2026Article
- Generative AI voting: fair collective choice is resilient to LLM biases and inconsistencies.EPJ data science · 2026Article
- The impact of advanced AI systems on democracy.Nature human behaviour · 2025Review
- Article
- Understanding the success and failure of online political debate: Experimental evidence using large language models.Science advances · 2025Article
- Testing theories of political persuasion using AI.Proceedings of the National Academy of Sciences of the United States of America · 2025Article
- Listen for a change? A longitudinal field experiment on listening's potential to enhance persuasion.Proceedings of the National Academy of Sciences of the United States of America · 2025Article
- Static network structure cannot stabilize cooperation among large language model agents.PloS one · 2025Article
- Exploring the Early Adoption of Open AI among Laypeople and Technical Professionals: An Analysis of Twitter Conversations on #ChatGPT and #GPT3.International journal of human-computer interaction · 2025Article
- Complex systems perspective in assessing risks in artificial intelligence.Philosophical transactions. Series A, Mathematical, physical, and engineering sciences · 2024Article
- Food choice mimicry on a large university campus.PNAS nexus · 2024Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
8 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Political discourse is the soul of democracy, but misunderstanding and conflict can fester in divisive conversations. The widespread shift to online discourse exacerbates many of these problems and corrodes the capacity of diverse societies to cooperate in solving social problems. Scholars and civil society groups promote interventions that make conversations less divisive or more productive, but scaling these efforts to online discourse is challenging. We conduct a large-scale experiment that demonstrates how online conversations about divisive topics can be improved with AI tools. Specifically, we employ a large language model to make real-time, evidence-based recommendations intended to improve participants' perception of feeling understood. These interventions improve reported conversation quality, promote democratic reciprocity, and improve the tone, without systematically changing the content of the conversation or moving people's policy attitudes.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.