Evidence map›Paper›PMID 37770276›Full record

Observational studyBMJ open2023

Observational study on the timing and method of interruption by hospital consultants during the opening statement in outpatient consultations.

Inge Mulder-Vos, Ellen M Driever, Paul L P Brand

Abstract readObservational Study
In one paragraph

Observational study in BMJ open, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

3 authors.

Inge Mulder-VosIsala Academy, Department of Medical Education and Faculty Development, Isala Hospital, Zwolle, The Netherlands.
Ellen M DrieverInnovation and Research, Isala Hospital, Zwolle, The Netherlands.ORCID 0000-0001-5644-4514
Paul L P BrandIsala Academy, Department of Medical Education and Faculty Development, Isala Hospital, Zwolle, The Netherlands p.l.p.brand@isala.nl.ORCID 0000-0002-1743-4193

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

objectiveTo analyse verbal interruptions by Dutch hospital consultants during the patient's opening statement in medical encounters.

designCross-sectional descriptive study.

settingIsala teaching hospital in Zwolle, the Netherlands.

participants94 consultations by 27 consultants, video recorded in 2018 and 2019.

main outcome measuresPhysicians' verbal interruptions during patients' opening statements, rate of completion of patients' opening statements, time to first interruption and the effect of gender, age and physician specialty on the rate and type of physicians' verbal interruptions.

resultsPatients were interrupted a median of 9 times per minute during their opening statement, the median time to the first interruption was 6.5 s. Most interruptions (67%) were backchannels (such as 'hm hm' or 'go on'), considered to be encouraging the patient to continue. In 52 consultations (55%), patients could not finish their opening statement due to a floor changing interruption by the consultant. The median time to such an interruption was 31.4 s, on average 20 s shorter than a finished opening statement (p=0.004). Female consultants used more backchannels (median 9, IQR 5-12) than male consultants (median 7, IQR 2-11, p=0.028).

conclusionsHospital-based consultants use various ways to interrupt patients during their opening statements. Most of these interruptions are encouraging backchannels. Still, consultants change the conversational floor in more than half of their patients during their opening statements after a median of 31 s.

Indexed as

ConsultantsOutpatientsCross-Sectional StudiesFemaleHospitals, TeachingHumansMaleReferral and ConsultationEDUCATION & TRAINING (see Medical Education & Training)GENERAL MEDICINE (see Internal Medicine)HISTORY (see Medical History)

Identifiers

PMID37770276
PMCPMC10546126

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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.