Evidence map›Paper›PMID 37760594›Full record

ArticleCancers2023

Reducing Chemotherapy Waiting Times in the Ambulatory Setting of a Tertiary Cancer Centre Using a Design Thinking Approach.

Wei-Ying Jen, Zhi Yao Chan, Yee Mei Lee, Noel Ng, Belinda Tan, Constance Teo, Yuet Peng Wong, Cheng Ean Chee, Yen-Lin Chee

Abstract read
In one paragraph

Article in Cancers, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 3 papers.

0numbers the graph read from it
0cells of the map it votes in
3citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

3 citing papers in PubMed.

  1. Review
  2. Stable mood and high enjoyment in breast cancer patients: positive experience with exercise during chemotherapy infusion.Clinical & translational oncology : official publication of the Federation of Spanish Oncology Societies and of the National Cancer Institute of Mexico · 2025
    Article
  3. Review
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

9 authors.

Wei-Ying JenDepartment of Haematology-Oncology, National University Cancer Institute Singapore, Singapore 119074, Singapore.ORCID 0000-0002-9339-3362
Zhi Yao ChanDepartment of Pharmacy, National University Hospital, Singapore 119074, Singapore.ORCID 0000-0002-5709-6627
Yee Mei LeeDivision of Oncology Nursing, National University Cancer Institute Singapore, Singapore 119074, Singapore.
Noel NgOperations and Administration, National University Cancer Institute Singapore, Singapore 119074, Singapore.
Belinda TanDivision of Oncology Nursing, National University Cancer Institute Singapore, Singapore 119074, Singapore.
Constance TeoDepartment of Pharmacy, National University Hospital, Singapore 119074, Singapore.
Yuet Peng WongDepartment of Pharmacy, National University Hospital, Singapore 119074, Singapore.
Cheng Ean CheeDepartment of Haematology-Oncology, National University Cancer Institute Singapore, Singapore 119074, Singapore.
Yen-Lin CheeDepartment of Haematology-Oncology, National University Cancer Institute Singapore, Singapore 119074, Singapore.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

introductionChemotherapy is complex. We hypothesized that a design thinking approach could redesign preparatory processes and reduce wait times.

methodsA multidisciplinary process mapping exercise was undertaken to understand the current processes, followed by proposing and testing solutions. Proposals were selected based on desirability and feasibility. These focused on starting the morning treatments on time and scheduling pre-made regimens in these slots. The primary outcome measure was the time from the appointment to starting treatment. Treatments in the post-intervention study group were compared against a historical control group.

resultsThe median time to start morning treatment decreased by 46%, from 83 min (with an interquartile range 50-127) in the control group to 45 min (with an interquartile range of 24-81 min) in the study group (

conclusionWe have shown that a data-driven, design thinking approach can improve waiting times. This can be adapted to improve other processes in an empathetic, sustainable manner.

Indexed as

chemotherapy wait timesdesign thinkingprocess redesign

Identifiers

PMID37760594
PMCPMC10526492

What OpenQuestion holds

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LicenceCC BY
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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.