ArticlePharmacy (Basel, Switzerland)2023
Perceptions of Community Pharmacists toward the National E-Prescribing Service (Wasfaty) and Exploring the Benefits and Challenges of the Service: A Descriptive Study from Qassim Region, Saudi Arabia.
Article in Pharmacy (Basel, Switzerland), 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 11 papers.
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Who cites it
11 citing papers in PubMed, 11 citations in OpenAlex.
- Initial Implementation of E-Prescribing: Evidence from Eastern Taiwan.Healthcare (Basel, Switzerland) · 2026Article
- Implementation Gaps in Public Outpatient Drug Programs: A Survey of Physicians in Urban Primary Care in Kazakhstan.International journal of environmental research and public health · 2026Article
- Transforming quality use of medicines in Saudi Arabia: physician perspectives on electronic prescribing systems.Frontiers in digital health · 2026Article
- Determinants of patient satisfaction with Wasfaty and community pharmacy services in Aseer, Saudi Arabia: a cross-sectional study.Frontiers in medicine · 2026Article
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- Script Shift: South African pharmacists' knowledge and perspectives of e-prescribing.Health policy and planning · 2025Article
- Evaluating the Wasfaty E-Prescribing Platform Against Best Practices for Computerized Provider Order Entry.Healthcare (Basel, Switzerland) · 2025Article
- Prevalence and Factors Associated with Burnout among Community Pharmacists in Saudi Arabia: Findings and Implications.Healthcare (Basel, Switzerland) · 2024Article
- Patient satisfaction with Saudi community pharmacy services (Wasfaty System).Journal of Taibah University Medical Sciences · 2024Article
- E-prescribing and medication safety in community settings: A rapid scoping review.Exploratory research in clinical and social pharmacy · 2023Article
Corrections and comments
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Authors and funding
10 authors at 1 institution in 1 country.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundElectronic prescribing systems (e-prescription) for medications have many benefits, including patient safety, increase in patient satisfaction, efficiency of pharmacy work, and quality of patient care. However, few studies have been conducted to evaluate the national e-prescription system "
objectiveThe aims of this study were to explore the benefits observed through the use of the system and most frequent challenges experienced by community pharmacists in the Qassim region of Saudi Arabia.
methodsThis study was conducted using a descriptive survey on a web-based platform. The target population of the study included community pharmacists in the Qassim region of Saudi Arabia who worked in pharmacy chains utilizing the e-prescription service between September 2022 and November 2022. Descriptive statistics along with multiple ordinal regression were used for data analysis.
resultsThe study population consisted of 124 pharmacists, of which 62.9% (78/124) were males and 37.1% (46/124) were females. Most of the participants had a positive perception of the e-prescription system with regard to medication safety, with 68.6% (85/124) indicating that e-prescriptions reduce the risk of dispensing errors. However, 81.5% (101/124) did not agree that the e-prescription system resulted in a reduction in workload, and 70.2% (87/124) disagreed that the service increased patient satisfaction.
conclusionsThe results of this study indicated that the national e-prescription system has many benefits to healthcare employees and improves their work, particularly for patient safety, reducing medication errors, and improving the management of patient medications. The participants believe that there is a need to improve communication with prescribers, showing concern about the unavailability of some medications; thus, it is important for policymakers to encourage other pharmacy chains and suppliers to join the service to increase patient access to medications.
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