Evidence map›Paper›PMID 37695124›Full record

ArticleJournal of communication in healthcare2023

Trusted sources for COVID-19 testing and vaccination: lessons for future health communication.

Camille Kroll, Amy McQueen, Victoria De La Vega, Alexis K Marsh, Tim Poor, Niko Verdecias, Charlene Caburnay, Matthew W Kreuter

Open access · greenAbstract read
In one paragraph

Article in Journal of communication in healthcare, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 12 papers.

0numbers the graph read from it
0cells of the map it votes in
12citing papers in PubMed
3.0field-weighted citation impact, top 8% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

12 citing papers in PubMed, 11 citations in OpenAlex.

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  7. A Mixed Methods Exploration of Social Media Use for Health Information in Under-Resourced Communities.International journal of environmental research and public health · 2025
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

8 authors at 2 institutions in 1 country.

Camille KrollHealth Communication Research Laboratory, Washington University, St. Louis, MO, USA.
Amy McQueenHealth Communication Research Laboratory, Washington University, St. Louis, MO, USA.
Victoria De La VegaHealth Communication Research Laboratory, Washington University, St. Louis, MO, USA.
Alexis K MarshHealth Communication Research Laboratory, Washington University, St. Louis, MO, USA.
Tim PoorHealth Communication Research Laboratory, Washington University, St. Louis, MO, USA.
Niko VerdeciasCollege of Health Solutions, Arizona State University, Tempe, AZ, USA.
Charlene CaburnayHealth Communication Research Laboratory, Washington University, St. Louis, MO, USA.
Matthew W KreuterHealth Communication Research Laboratory, Washington University, St. Louis, MO, USA.
Washington University in St. Louis · USArizona State University · US

Funding

Washington University Center for Diabetes Translation Research P30DK092950 · NIDDK · WASHINGTON UNIVERSITY · PI Ross C Brownson, Debra Haire-Joshu · 2011 to 2026
$11.7M
Expanding population-level interventions to help more low-income smokers quitR01CA235773 · NCI · WASHINGTON UNIVERSITY · PI KREUTER, MATTHEW W., MCQUEEN, AMY · 2019 to 2023
$4.6M
NCI NIH HHS R01 CA235773NIDDK NIH HHS P30 DK092950
6 · The paper itself

Abstract

backgroundPromoting COVID-19 vaccination (both the primary series and boosters) remains a priority among healthcare professionals and requires understanding the various sources people trust for acquiring COVID-19 information.

methodFrom October 2021 to May 2022, we interviewed 150 people who called 2-1-1 helplines in Connecticut and North Carolina about their COVID-19 testing and vaccination experiences in order to (1) better understand where people obtain trusted COVID-19 health information and (2) identify how public health professionals can share emergency health information in the future. We used a mixed methods approach in which semi-structured qualitative interviews and survey data were collected in parallel and analyzed separately.

resultsParticipants were mostly female (74.0%), Black (43.3%) or White (38.0%), and had a high school degree or higher (88.0%). Most had prior COVID-19 testing experience (88.0%) and were vaccinated (82.7%). A variety of information sources were rated as being very trustworthy including medical professionals and social service organizations. We found that repetition of information from multiple sources increased trust; however, perceived inconsistencies in recommendations over time eroded trust in health communication, especially from government-affiliated information sources. Observations such as seeing long lines for COVID-19 testing or vaccination became internalized trusted information.

conclusionsPublic health professionals can leverage the reach and strong community ties of existing, reputable non-government organizations, such as physician groups, schools, and pharmacies, to distribute COVID-19 information about vaccination and testing.

Indexed as

COVID-19Health CommunicationCOVID-19 TestingCOVID-19 VaccinesFemaleHumansMaleTrustVaccinationCOVID-19 VaccinesCOVID-19health communicationinformation seeking behaviormixed-methods researchSARS-CoV-2trusttrusted information sources

Identifiers

PMID37695124
PMCPMC10841886
OpenAlexW4386592340

What OpenQuestion holds

Textmetadata
LicenceTDM
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.