ArticleJAMIA open2023
A chatbot for hypertension self-management support: user-centered design, development, and usability testing.
Article in JAMIA open, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 25 papers, 4 of them syntheses that pooled it.
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
25 citing papers in PubMed, 4 syntheses or guidelines pooled it.
- Usability and User Experience Assessment of Health Care Conversational Agents Using Validated Subjective Instruments: Systematic Review and Comparative Analysis.JMIR human factors · 2026Pooled it
- Artificial Intelligence in Cardiovascular Medicine: Focus on Hypertension.Hypertension (Dallas, Tex. : 1979) · 2026Pooled it
- Effectiveness of chatbot interventions in individuals for hypertension management: a systematic review and narrative synthesis.Frontiers in digital health · 2026Pooled it
- User and Provider Experiences With Health Education Chatbots: Qualitative Systematic Review.JMIR human factors · 2025Pooled it
- Development and Usability Assessment of a Health Education Conversational Agent for Patients With Gastric Cancer: Action Research Study.Journal of medical Internet research · 2026Article
- An Acceptance Criteria Framework for Determining the Implementation Fit of Custom Large Language Models in Public Health Interventions.Journal of medical Internet research · 2026Article
- Application of AI in Hypertension Health Education: Scoping Review.Journal of medical Internet research · 2026Article
- Nursing managers' perceptions of clinical nurses' self-management in professional title promotion: a qualitative user persona study.BMC nursing · 2026Article
- Assessment of ChatGPT-4.0 versus ChatGPT-Mini in Generating Guideline-Based Hypertension Content.Arquivos brasileiros de cardiologia · 2026Article
- SMARTCLOTH Prototype for Dietary Management in Patients With Diabetes Mellitus: Tutorial on Human-Centered Design Methodology for Health Care Hardware Development.Journal of medical Internet research · 2026Article
- Effectiveness of a Chatbot-Based Hypertension Management Program on Selected Outcomes Among Community-Dwelling Older Adults: A Quasi-Experimental Study.Journal of multidisciplinary healthcare · 2026Article
- A Serious Game (Health Unit in Focus) for Enhancing Undergraduate Education on Older Adults' Health: Design and Validation Study.JMIR serious games · 2025Article
- Healthy Heart Assistant, a WhatsApp-Based Generative Pretrained Transformer Technology, for Self-Care in Hypertensive Patients.Mayo Clinic proceedings. Digital health · 2025Article
- Parents' information needs and perceptions of chatbots regarding self medicating their children.Scientific reports · 2025Article
- Toward a Smartphone-Based and Conversational Agent-Delivered Just-in-Time Adaptive Holistic Lifestyle Intervention for Older Adults Affected by Cognitive Decline: Two-Week Proof-of-Concept Study.JMIR formative research · 2025Article
- Breaking barriers: harnessing artificial intelligence for a stigma-free, efficient HIV prevention assessment among adults in South Africa.Frontiers in digital health · 2025Article
- Hypertension Management to Reduce Racial/Ethnic Disparities: Clinical and Community-Based Interventions.Current cardiovascular risk reports · 2024Article
- Assessing the Quality and Reliability of AI-Generated Responses to Common Hypertension Queries.Cureus · 2024Article
- Roles, Users, Benefits, and Limitations of Chatbots in Health Care: Rapid Review.Journal of medical Internet research · 2024Review
- User-Friendly Chatbot to Mitigate the Psychological Stress of Older Adults During the COVID-19 Pandemic: Development and Usability Study.JMIR formative research · 2024Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
4 authors.
Funding
Abstract
Objectives: Health-related chatbots have demonstrated early promise for improving self-management behaviors but have seldomly been utilized for hypertension. This research focused on the design, development, and usability evaluation of a chatbot for hypertension self-management, called "Medicagent." Materials and Methods: A user-centered design process was used to iteratively design and develop a text-based chatbot using Google Cloud's Dialogflow natural language understanding platform. Then, usability testing sessions were conducted among patients with hypertension. Each session was comprised of: (1) background questionnaires, (2) 10 representative tasks within Medicagent, (3) System Usability Scale (SUS) questionnaire, and (4) a brief semi-structured interview. Sessions were video and audio recorded using Zoom. Qualitative and quantitative analyses were used to assess effectiveness, efficiency, and satisfaction of the chatbot. Results: Participants ( Discussion: The text-based chatbot was viewed favorably for assisting with blood pressure and medication-related tasks and had good usability. Conclusion: Flexibility of interaction styles, handling unrecognized utterances gracefully, and having a credible persona were highlighted as design components that may further enrich the user experience of chatbots for hypertension self-management.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.