Evidence map›Paper›PMID 37673448›Full record

ArticleBMJ open2023

Modelling NHS England 111 demand for primary care services: a discrete event simulation.

Richard Pilbery, Madeleine Smith, Jonathan Green, Daniel Chalk, Colin A O'Keeffe

Open access · goldAbstract read
In one paragraph

Article in BMJ open, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
0.6field-weighted citation impact, top 16% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed, 1 citations in OpenAlex.

  1. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

5 authors at 4 institutions in 1 country.

Richard PilberyResearch and Development, Yorkshire Ambulance Service NHS Trust, Wakefield, UK r.pilbery@nhs.net.ORCID 0000-0002-5797-9788
Madeleine SmithBusiness Intelligence, NHS Devon, Exeter, UK.
Jonathan GreenFaculty of Health, University of Plymouth, Plymouth, UK.
Daniel ChalkMedical School, University of Exeter, Exeter, UK.ORCID 0000-0002-4165-4364
Colin A O'KeeffeSchool of Health and Related Research, The University of Sheffield, Sheffield, UK.
University of Exeter · GBUniversity of Plymouth · GBUniversity of Sheffield · GBYorkshire Ambulance Service NHS Trust · GB

Funding

Department of Health
6 · The paper itself

Abstract

objectivesThis feasibility study aimed to model in silico the current healthcare system for patients triaged to a primary care disposition following a call to National Health Service (NHS) 111 and determine the effect of reconfiguring the healthcare system to ensure a timely primary care service contact.

designDiscrete event simulation.

settingSingle English NHS 111 call centre in Yorkshire.

participantsCallers registered with a Bradford general practitioner who contacted the NHS 111 service in 2021 and were triaged to a primary care disposition. PRIMARY AND SECONDARY OUTCOME MEASURES: Face validity of conceptual model. Comparison between real and simulated data for quarterly counts (and 95% CIs) for patient contact with emergency ambulance (999), 111, and primary and secondary care services. Mean difference and 95% CIs in healthcare system usage between simulations and difference in mean proportion of avoidable admissions for callers who presented to an emergency department (ED).

resultsThe simulation of the current system estimated that there would be 39 283 (95% CI 39 237 to 39 328) primary care contacts, 2042 (95% CI 2032 to 2051) 999 calls and 1120 (95% CI 1114 to 1127) avoidable ED attendances. Modifying the model to ensure a timely primary care response resulted in a mean percentage increase of 196.1% (95% CI 192.2% to 199.9%) in primary care contacts, and a mean percentage decrease of 78.0% (95% CI 69.8% to 86.2%) in 999 calls and 88.1% (95% CI 81.7% to 94.5%) in ED attendances. Avoidable ED attendances reduced by a mean of -26 (95% CI -35 to -17).

conclusionIn this simulated study, ensuring timely contact with a primary care service would lead to a significant reduction in 999 and 111 calls, and ED attendances (although not avoidable ED attendance). However, this is likely to be impractical given the need to almost double current primary care service provision. Further economic and qualitative research is needed to determine whether this intervention would be cost-effective and acceptable to both patients and primary care clinicians.

Indexed as

AmbulancesState MedicineComputer SimulationEnglandHumansPrimary Health CareHealth informaticsPrimary CareTelemedicine

Identifiers

PMID37673448
PMCPMC10496671
OpenAlexW4386475967

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.