Evidence map›Paper›PMID 37625079›Full record

ArticleMilitary medicine2023

Patient Satisfaction in Military Dental Clinics-Findings From the Department of Defense Dental Patient Satisfaction Survey.

Kathleen D Buss, David K Schindler, Steven A Matis, Gabriela V Lopez Mitnik, Shahdokht Boroumand, Bruce A Dye

Erratum issuedAbstract read
In one paragraph

Article in Military medicine, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. An erratum has been issued. Cited by 1 paper.

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0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Article
4 · The record

Corrections and comments

5 · Who and what money

Authors and funding

6 authors.

Kathleen D BussNavy Bureau of Medicine and Surgery, Falls Church, VA 22042, USA.
David K SchindlerNational Institutes of Health, National Institute of Dental and Craniofacial Research, Bethesda, MD 20892, USA.ORCID 0000-0002-4361-2205
Steven A MatisTri-Service Center for Oral Health Studies, Uniformed Services University-Southern Region, JBSA-Ft Sam Houston, TX 78234, USA.
Gabriela V Lopez MitnikNational Institutes of Health, National Institute of Dental and Craniofacial Research, Bethesda, MD 20892, USA.ORCID 0000-0003-3985-4890
Shahdokht BoroumandNational Institutes of Health, National Institute of Dental and Craniofacial Research, Bethesda, MD 20892, USA.
Bruce A DyeNational Institutes of Health, National Institute of Dental and Craniofacial Research, Bethesda, MD 20892, USA.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

introductionAn objective of the Military Health System is to deliver an improved health care experience. Patient satisfaction affects the patient experience, health outcomes, and treatment compliance. The purpose of this study is to identify indicators of high and low patient satisfaction within a military dental setting. MATERIALS AND

methodsDe-identified data from 248,342 responses to the DoD Dental Patient Satisfaction Survey conducted from October 2014 to March 2016 were used. The overall satisfaction and other related outcomes were analyzed by age, sex, beneficiary status, current rank, current Service, type of dental treatment, clinic location, and clinic size. Unpaired t-tests and logistic regression modeling were used to ascertain relationships between various aspects of patient satisfaction and variables of interest.

resultsOverall, 96% of patients attending military dental clinics were satisfied, whereas 72% of patients were satisfied with the number of days waited for an appointment. Air Force patients were the most satisfied compared to their Army, Navy, and Marine Corps counterparts. Patients treated in small dental clinics (less than 5 dentists) were 74% more satisfied than patients treated at large dental clinics (more than 12 dentists). Patients seeking routine dental treatment were significantly more satisfied with the number of days waiting for an appointment (odds ratio = 8.03; 95% CI: 7.64-8.43) compared to patients waiting for an emergency dental appointment.

conclusionsThere were important differences in patient satisfaction by military Service and clinic size, suggesting that improvement in satisfaction may need to be Service specific. These differences warrant further research that could inform policy changes directed at improving service members' dental care and readiness.

Indexed as

Military PersonnelPatient SatisfactionAmbulatory Care FacilitiesAppointments and SchedulesDental ClinicsHumans

Identifiers

PMID37625079
PMCPMC11022649

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.