Evidence map›Paper›PMID 37586414›Full record

ArticleApplied clinical informatics2023

A Multiyear Survey Evaluating Clinician Electronic Health Record Satisfaction.

Pamela M Garabedian, Angela Rui, Lynn A Volk, Bridget A Neville, Stuart R Lipsitz, Michael J Healey, David W Bates

Abstract read
In one paragraph

Article in Applied clinical informatics, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 2 papers.

0numbers the graph read from it
0cells of the map it votes in
2citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

2 citing papers in PubMed.

  1. Article
  2. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors.

Pamela M GarabedianClinical Quality and IS Analysis, Mass General Brigham, Inc., Somerville, Massachusetts, United States.
Angela RuiDivision of General Internal Medicine and Primary Care, Brigham and Women's Hospital, Boston, Massachusetts, United States.
Lynn A VolkClinical Quality and IS Analysis, Mass General Brigham, Inc., Somerville, Massachusetts, United States.
Bridget A NevilleDivision of General Internal Medicine and Primary Care, Brigham and Women's Hospital, Boston, Massachusetts, United States.
Stuart R LipsitzDivision of General Internal Medicine and Primary Care, Brigham and Women's Hospital, Boston, Massachusetts, United States.
Michael J HealeyDivision of General Internal Medicine and Primary Care, Brigham and Women's Hospital, Boston, Massachusetts, United States.
David W BatesDivision of General Internal Medicine and Primary Care, Brigham and Women's Hospital, Boston, Massachusetts, United States.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

objectivesWe assessed how clinician satisfaction with a vendor electronic health record (EHR) changed over time in the 4 years following the transition from a homegrown EHR system to identify areas for improvement.

methodsWe conducted a multiyear survey of clinicians across a large health care system after transitioning to a vendor EHR. Eligible clinicians from the first institution to transition received a survey invitation by email in fall 2016 and then eligible clinicians systemwide received surveys in spring 2018 and spring 2019. The survey included items assessing ease/difficulty of completing tasks and items assessing perceptions of the EHR's value, usability, and impact. One item assessing overall satisfaction and one open-ended question were included. Frequencies and means were calculated, and comparison of means was performed between 2018 and 2019 on all clinicians. A multivariable generalized linear model was performed to predict the outcome of overall satisfaction.

resultsResponse rates for the surveys ranged from 14 to 19%. The mean response from 3 years of surveys for one institution, Brigham and Women's Hospital, increased for overall satisfaction between 2016 (2.85), 2018 (3.01), and 2019 (3.21,

conclusionSurvey results indicate room for improvement in clinician satisfaction with the EHR. Usability of EHRs should continue to be an area of focus to ease clinician burden and improve clinician experience.

Indexed as

Delivery of Health CareElectronic Health RecordsFemaleHumansPatient CarePersonal SatisfactionSurveys and Questionnaires

Identifiers

PMID37586414
PMCPMC10431971

What OpenQuestion holds

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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.