Evidence map›Paper›PMID 37559415›Full record

ArticleJournal of hospital medicine2023

In their own words: Safety and quality perspectives from families of hospitalized children with medical complexity.

Sangeeta Mauskar, Tiffany Ngo, Helen Haskell, Nandini Mallick, Alexandra N Mercer, Jennifer Baird, Kristin Bardsley, Jay G Berry, Katherine Copp, Kate Humphrey and 7 more

Abstract read
In one paragraph

Article in Journal of hospital medicine, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 4 papers, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
4citing papers in PubMed, 1 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

4 citing papers in PubMed, 1 synthesis or guideline pooled it.

  1. Family Caregivers' Experiences of Services for Children With Medical Complexity: A Systematic Review and Qualitative Evidence Synthesis.Health expectations : an international journal of public participation in health care and health policy · 2025
    Pooled it
  2. Article
  3. Review
  4. Observational
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

17 authors.

Sangeeta MauskarDepartment of Pediatrics, Division of General Pediatrics, Boston Children's Hospital, Boston, Massachusetts, USA.
Tiffany NgoDepartment of Pediatrics, Division of General Pediatrics, Boston Children's Hospital, Boston, Massachusetts, USA.ORCID 0000-0003-0525-7596
Helen HaskellMothers Against Medical Error, Columbia, South Carolina, USA.
Nandini MallickFamily Advisory Council, Boston Children's Hospital, Boston, Massachusetts, USA.
Alexandra N MercerDepartment of Pediatrics, Division of General Pediatrics, Boston Children's Hospital, Boston, Massachusetts, USA.
Jennifer BairdInstitute for Nursing and Interprofessional Research, Children's Hospital Los Angeles, Los Angeles, California, USA.ORCID 0000-0002-8355-7984
Kristin BardsleyDepartment of Nursing, Boston Children's Hospital, Boston, Massachusetts, USA.
Jay G BerryDepartment of Pediatrics, Division of General Pediatrics, Boston Children's Hospital, Boston, Massachusetts, USA.
Katherine CoppSchool of Public Health, Division of Epidemiology and Community Health, University of Minnesota, Minneapolis, Minnesota, USA.
Kate HumphreyDepartment of Pediatrics, Division of General Pediatrics, Boston Children's Hospital, Boston, Massachusetts, USA.
Michelle M KellyDepartment of Pediatrics, University of Wisconsin-Madison School of Medicine and Public Health, Madison, Wisconsin, USA.ORCID 0000-0002-9554-6692
Christopher P LandriganDepartment of Pediatrics, Division of General Pediatrics, Boston Children's Hospital, Boston, Massachusetts, USA.ORCID 0000-0001-8386-4100
Susan MathersonDepartment of Nursing, Boston Children's Hospital, Boston, Massachusetts, USA.
Amanda McGeacheyMaine Children's Cancer Program, The Barbara Bush Children's Hospital at Maine Medical Center, Scarborough, Portland, Maine, USA.
Amy PinkhamDepartment of Nursing, Boston Children's Hospital, Boston, Massachusetts, USA.
Jayne E RogersDepartment of Nursing, Boston Children's Hospital, Boston, Massachusetts, USA.
Alisa KhanDepartment of Pediatrics, Division of General Pediatrics, Boston Children's Hospital, Boston, Massachusetts, USA.ORCID 0000-0002-1641-1061

Funding

Family Activation and Communication about Errors and Safety (FACES)K08HS025781 · AHRQ · BOSTON CHILDREN'S HOSPITAL · PI KHAN, ALISA · 2018 to 2019
$308k
AHRQ HHS K08 HS025781AHRQ HHS R01 HS028930
6 · The paper itself

Abstract

backgroundChildren with medical complexity (CMC) experience adverse events due to multiorgan impairment, frequent hospitalizations, subspecialty care, and dependence on multiple medications/equipment. Their families are well-versed in care and can help identify safety/quality gaps to inform improvements. Although previous studies have shown families identify important safety/quality gaps in hospitals, studies of inpatient safety/quality experience of CMC and their families are limited. To address this gap and identify otherwise unrecognized, family-prioritized areas for improving safety/quality of CMC, we conducted a secondary qualitative analysis of safety reporting surveys among families of CMC.

objectiveExplore safety reports from families of hospitalized CMC to identify areas to improve safety/quality. DESIGNS, SETTINGS AND

participantsWe analyzed free-text responses from predischarge safety reporting surveys administered to families of CMC at a quaternary children's hospital from April 2018 to November 2020. Using a qualitative descriptive approach, we categorized responses into standard clinical categories. Three team members inductively generated an initial codebook to apply iteratively to responses. Reviewers coded responses collaboratively, resolved discrepancies through consensus, and generated themes. MAIN OUTCOME AND MEASURES: Outcomes: family-reported areas of safety/quality improvement. MEASURES: pre-discharge family surveys.

resultsTwo hundred and eight/two hundred and thirty-seven (88%) families completed surveys; 83 families offered 138 free-text safety responses about medications, feeds, cares, and other categories. Themes included unmet expectations of hospital care/environment, lack of consistency, provider-patient communication lapses, families' expertise about care, and the value of transparency.

conclusionTo improve care of CMC and their families, hospitals can manage expectations about hospital limitations, improve consistency of care/communication, acknowledge family expertise, and recognize that family-observed quality concerns can have safety implications. Soliciting family input can help hospitals improve care in meaningful, otherwise unrecognized ways.

Indexed as

Child, HospitalizedHospitalizationChildCommunicationHospitals, PediatricHumansPatient Discharge

Identifiers

PMID37559415
PMCPMC11088437

What OpenQuestion holds

Textmetadata
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.