Evidence map›Paper›PMID 37520947›Full record

ArticleHeliyon2023

An empirical evaluation of technology acceptance model for Artificial Intelligence in E-commerce.

Chenxing Wang, Sayed Fayaz Ahmad, Ahmad Y A Bani Ahmad Ayassrah, Emad Mahrous Awwad, Muhammad Irshad, Yasser A Ali, Muna Al-Razgan, Yasser Khan, Heesup Han

RetractedOpen access · goldAbstract readRetracted Publication
In one paragraph

Article in Heliyon, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. It has been retracted, and should not be counted. Cited by 24 papers.

0numbers the graph read from it
0cells of the map it votes in
24citing papers in PubMed
114.7field-weighted citation impact, top 1% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

24 citing papers in PubMed, 209 citations in OpenAlex.

  1. Article
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  5. Use of artificial intelligence in Ecuadorian companies.Frontiers in artificial intelligence · 2026
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4 · The record

Corrections and comments

5 · Who and what money

Authors and funding

9 authors at 5 institutions in 4 countries.

Chenxing WangChangchun Tongtai Corporation Management Services Co. Ltd, China.
Sayed Fayaz AhmadDepartment of Engineering Management, Institute of Business Management, Karachi 75190, Pakistan.
Ahmad Y A Bani Ahmad AyassrahDepartment of Financial and Accounting Science, Middle East University, Amman 11121, Jordan.
Emad Mahrous AwwadDepartment of Electrical Engineering, College of Engineering, King Saud University, Riyadh 11421, Saudi Arabia.
Muhammad IrshadLecturer, Department of Management Sciences, University of Gwadar, Pakistan.
Yasser A AliDepartment of Information Systems, College of Computer and Information Sciences, King Saud University, Riyadh 11543, Saudi Arabia.
Muna Al-RazganDepartment of Software Engineering, College of Computer and Information Sciences, King Saud University, Riyadh 11495, Saudi Arabia.
Yasser KhanIqra National University, Peshawar, Pakistan.
Heesup HanProfessor Sejong University, Seoul, South Korea.
King Saud University · SAInstitute of Business Management · PKIqra National University · PKMiddle East University · JOSejong University · KR

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Artificial Intelligence (AI) has become essential to Electronic-Commerce technology over the past decades. Its fast growth has changed the way consumers do online shopping. Using the Technology Acceptance Model (TAM) as a theoretical framework, this research examines how AI can be made more effective and profitable in e-commerce and how entrepreneurs can make AI technology to assist in achieving their business goals. In this regard, an online survey was conducted from the online purchasers of e-commerce firms. The Partial Least Square (PLS) Smart was used to examine the data. The broadly used TAM was identified as an appropriate hypothetical model for studying the acceptance of AI technology in e-commerce. The findings of this study show that Subjective Norms positively impact Perceived Usefulness (PU) and Pursued Ease of Use (PEU), trust has a positive effect on PEU, and PEU positively impacts PU and attitudes toward use. Similarly, PU also has a positive effect on attitudes toward use and intention to use. Furthermore, the findings do not support the impact of Trust on PU and attitudes towards behavioural intention to use. Lastly, behavioural intention to use positively impacted the actual use of AI technology. This study adds theoretical and practical knowledge for adopting the TAM model in the E-commerce sector. It helps entrepreneurs to implement the TAM model in their business to use AI in a better and more appropriate way.

Indexed as

Actual useArtificial intelligenceAttitudes towards useBehavioral intention to usee-commercePerceived ease of usePerceived usefulnessTechnology acceptance model

Identifiers

PMID37520947
PMCPMC10382301
OpenAlexW4384501967

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.