Evidence map›Paper›PMID 37492119›Full record

ArticlemHealth2023

Mixed methods evaluation of pediatric telehealth equity for patients/families who communicate in languages other than English.

Lisa Ross DeCamp, Leah Williams, Claire Palmer, Carol Gorman, Christina Olson, Darcy A Thompson

Open access · diamondAbstract read
In one paragraph

Article in mHealth, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 6 papers.

0numbers the graph read from it
0cells of the map it votes in
6citing papers in PubMed
2.6field-weighted citation impact, top 11% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

6 citing papers in PubMed, 9 citations in OpenAlex.

  1. Article
  2. Review
  3. Article
  4. Socio-Structural Intersect With Post-COVID-19 Telehealth Utilization for Hispanic/Latino Groups in Colorado: A Mixed Methods Study.Journal of transcultural nursing : official journal of the Transcultural Nursing Society · 2025
    Article
  5. Article
  6. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

6 authors at 3 institutions in 1 country.

Lisa Ross DeCampChildren's Hospital Colorado, Aurora, CO, USA.
Leah WilliamsChildren's Hospital Colorado, Aurora, CO, USA.
Claire PalmerChildren's Hospital Colorado, Aurora, CO, USA.
Carol GormanAdult and Child Center for Outcomes Research and Delivery Science, Aurora, CO, USA.
Christina OlsonChildren's Hospital Colorado, Aurora, CO, USA.
Darcy A ThompsonChildren's Hospital Colorado, Aurora, CO, USA.
Children's Hospital Colorado · USOutcomes Research Consortium · USUniversity of Colorado Denver · US

Funding

SPROUT-CTSA Collaborative Telehealth Research NetworkU01TR002626 · NCATS · UNIV OF NORTH CAROLINA CHAPEL HILL · PI CHUO, JOHN, MCSWAIN, STEVEN D · 2019 to 2023
$3.6M
NCATS NIH HHS U01 TR002626
6 · The paper itself

Abstract

Background: Emerging research demonstrates telehealth disparities for patients who communicate in languages other than English. A better understanding of pediatric telehealth use with families who communicate in languages other than English is needed to inform interventions to promote telehealth equity. Methods: We conducted a mixed methods study of telehealth care in a children's hospital health system using electronic health record data for outpatient video telehealth encounters from April 2020 to July 2021 and qualitative interviews with clinical staff and Spanish-speaking parents of telehealth patients. Results: The 16-month study period included 102,387 telehealth encounters; 5% of which were encounters in languages other than English. 83% of languages other than English encounters were with patients/families with a preferred healthcare language of Spanish. 11% of providers conducted ≥10 languages other than English telehealth encounters. This subset of providers conducted 71% of all languages other than English encounters. We conducted 25 interviews with clinical staff (n=13) and parents (n=12). Common themes identified across interviews were: (I) technology barriers affect access to and quality of telehealth; (II) clinical staff and parents are uncertain about the future role of telehealth for patients/families who communicate in languages other than English; (III) the well-known impact of language barriers on in-person healthcare access and quality for patients who communicate in languages other than English is also evident in telehealth. Conclusions: Patients who communicate in languages other than English were underrepresented among telehealth encounters and encounters were concentrated among few providers. Promoting equitable telehealth care requires investment to address technology barriers, increase the readiness of providers and clinics to provide telehealth care in languages other than English, and continued attention to reducing the healthcare impact of language barriers.

Indexed as

healthcare disparitieslimited English proficiencypediatricsTelemedicine

Identifiers

PMID37492119
PMCPMC10364007
OpenAlexW4381826827

What OpenQuestion holds

Textmetadata
LicenceCC BY-NC-ND
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.