ArticleHealthcare (Basel, Switzerland)2023
ChatGPT and the Future of Digital Health: A Study on Healthcare Workers' Perceptions and Expectations.
Article in Healthcare (Basel, Switzerland), 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 79 papers.
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Who cites it
79 citing papers in PubMed.
- Can AI chatbots be reliable in dental emergencies? quality assessment of Arabic responses to dental emergency inquiries and public attitudes toward their use.BMC oral health · 2026Article
- Assessing Readability and DISCERN Quality of Osteoporosis Education Materials Generated by ChatGPT and Deepseek for Diverse Health Literacy Levels: A Cross-Sectional Study.Health science reports · 2026Article
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- Comparing Perceptions of ChatGPT Use in Health Attitude Contexts Among Users and Nonusers: Cross-Sectional Study.JMIR formative research · 2026Article
- AI-assisted PEG aftercare education for older adults: clinician-informed chatbot design (PEGAssist).European geriatric medicine · 2026Article
- Susceptibility of Assessment Types to AI-Generated Content in Digital Health and Health Information Management Education: Quasi-Experimental Pilot Study.JMIR medical education · 2026Article
- Review
- Assessment of Physician Preferences for Large Language Model-Generated Responses Across Geographic Regions and Clinical Experience Levels: Preliminary Survey Study.JMIR formative research · 2026Article
- Ethical Responsibility in Medical AI: A Semi-Systematic Thematic Review and Multilevel Governance Model.Healthcare (Basel, Switzerland) · 2026Review
- The relationship between nurses' anxiety and attitudes towards artificial intelligence and examination of influencing factors.BMC nursing · 2026Article
- ChatGPT in healthcare: perceptions, ethical considerations, and practice implications among healthcare professionals in Ecuador and other countries in the Americas: a cross-sectional survey study.Frontiers in digital health · 2026Article
- Application of digital technology in medical practice.Frontiers in public health · 2026Article
- Public awareness, trust, perceived usefulness, and willingness to use ChatGPT for healthcare communication among adults in the Asir Region, Saudi Arabia: a cross-sectional study.Frontiers in public health · 2026Article
- Medical Students' Perceptions and Attitude Toward the Use of Artificial Intelligence in Healthcare.Advances in medical education and practice · 2026Article
- Public attitudes and practices toward using AI chatbots for healthcare assistance: a multinational cross-sectional study.BMC health services research · 2025Article
- Pharm D student's Knowledge, perception, and practice of CHAT-GPT in clinical training: a web-based cross-sectional survey in India.Scientific reports · 2025Article
- Assessing Pharmacists' Use and Perception of AI Chatbots in Pharmacy Practice: Cross-Sectional Survey Study.JMIR medical education · 2025Article
- Generative AI Chatbot for Diabetes Management: Formative 2-Part Qualitative Study Using DTalksBot Involving Patients and Clinicians.JMIR formative research · 2025Article
- Prevalence & utilisation of AI chatbots for medical education among students of medical colleges.The Indian journal of medical research · 2025Article
- Article
19 more citing papers are in PubMed but not listed here.
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Authors and funding
19 authors.
Funding
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Abstract
This study aimed to assess the knowledge, attitudes, and intended practices of healthcare workers (HCWs) in Saudi Arabia towards ChatGPT, an artificial intelligence (AI) Chatbot, within the first three months after its launch. We also aimed to identify potential barriers to AI Chatbot adoption among healthcare professionals. A cross-sectional survey was conducted among 1057 HCWs in Saudi Arabia, distributed electronically via social media channels from 21 February to 6 March 2023. The survey evaluated HCWs' familiarity with ChatGPT-3.5, their satisfaction, intended future use, and perceived usefulness in healthcare practice. Of the respondents, 18.4% had used ChatGPT for healthcare purposes, while 84.1% of non-users expressed interest in utilizing AI Chatbots in the future. Most participants (75.1%) were comfortable with incorporating ChatGPT into their healthcare practice. HCWs perceived the Chatbot to be useful in various aspects of healthcare, such as medical decision-making (39.5%), patient and family support (44.7%), medical literature appraisal (48.5%), and medical research assistance (65.9%). A majority (76.7%) believed ChatGPT could positively impact the future of healthcare systems. Nevertheless, concerns about credibility and the source of information provided by AI Chatbots (46.9%) were identified as the main barriers. Although HCWs recognize ChatGPT as a valuable addition to digital health in the early stages of adoption, addressing concerns regarding accuracy, reliability, and medicolegal implications is crucial. Therefore, due to their unreliability, the current forms of ChatGPT and other Chatbots should not be used for diagnostic or treatment purposes without human expert oversight. Ensuring the trustworthiness and dependability of AI Chatbots is essential for successful implementation in healthcare settings. Future research should focus on evaluating the clinical outcomes of ChatGPT and benchmarking its performance against other AI Chatbots.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.