ArticleJournal of public health in Africa2023
Patient safety culture at the unit level of a tertiary hospital in South Africa: a survey study.
Article in Journal of public health in Africa, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 4 papers.
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Who cites it
4 citing papers in PubMed.
- Accreditation and Patient Safety Culture in Africa: Catalyst for Change or Compliance Burden?Global journal on quality and safety in healthcare · 2026Article
- Healthcare workers' perceptions of patient safety culture in emergency departments: a scoping review.BMJ open · 2025Article
- Assessment of patient safety culture among healthcare employees in major Eswatini public hospitals.PloS one · 2025Article
- Nurse perceptions of practice environment, quality of care and patient safety across four hospital levels within the public health sector of South Africa.BMC nursing · 2024Article
Corrections and comments
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Authors and funding
4 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Background: Patient safety research is scarce in developing countries. Estimates of patient harm due to healthcare processes in resource-poor settings are thought to be greater than those in developed countries. Ideally, errors in healthcare should be seen as opportunities to improve the future quality of care. Objective: This study aimed to investigate patient safety culture within high-risk units of a tertiary hospital in South Africa. Methods: A quantitative, descriptive, cross-sectional methodology, using a survey questionnaire that measured 10 safety dimensions and one outcome measure among clinical and nursing staff, was employed. Results: Two hundred participants completed the survey questionnaire. Areas of strength identified by the participants included organizational learning (91.09%), staff attitudes (88.83%), and perceptions of patient safety (76.65%). Dimensions that have potential for improvement included awareness and training (74.04%), litigation (73.53%), feedback and communication about errors (70.77%), non-punitive response to error reporting (51.01%), size and tertiary level of the hospital (53.76%), and infrastructure and resources (58.07%) Conclusion: There are still significant gaps in the quality of care provided at this tertiary hospital. The current patient safety culture is perceived as punitive in nature with regard to reporting adverse events. It is advised that targeted patient safety improvements be made, followed by further investigation.
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