ArticleBMC public health2023
Information interaction and social support: exploring help-seeking in online communities during public health emergencies.
Article in BMC public health, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 7 papers, 1 of them a synthesis that pooled it.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
7 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Uncovering the hierarchical determinants of continuous usage in online health communities: integrating meta-analysis with FUZZY-DEMATEL-AISM.Scientific reports · 2026Pooled it
- Misinformation in Social Media Narratives on Highly Pathogenic Avian Influenza: Systematic Content Analysis of Facebook and Instagram Posts.Journal of medical Internet research · 2026Article
- The effect of integration of medical and preventive services on the prevention and control of public health emergencies in China.Frontiers in public health · 2026Article
- Enhancing Effect of eHealth Use on the Associations Between Social Supports and Well-Being in Japanese Employed Women Providing Childcare or Care: Bayesian Structural Equation Modeling Study.JMIR pediatrics and parenting · 2025Article
- A preliminary validation of the public's emergency preparedness questionnaire for major emerging infectious diseases.BMC public health · 2025Article
- The impact of source credibility and information quality on healthcare consumers' attitudes: the moderating role of perceived severity.Frontiers in public health · 2025Article
- Online Health Information Seeking Behaviors Among People With Diabetes: A Scoping Review.SAGE open nursingReview
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
3 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundDuring public health emergencies, online community users can obtain social support and assistance through information interaction in the online community. This study takes the COVID-19 pandemic as the context and aims to analyze the influence of user information interaction in online communities on the acquisition of social support during this public health emergency.
methodsData collected from help-seeking posts in the "COVID-19 Patients Help-Seeking Dialog" subforum on China's Sina Weibo were used as the research sample. The influence of the frequency of interaction and responsiveness on help seekers' receipt of online social support was analyzed, and the moderating effect of help seekers' identity type and intensity of online community use was explored.
resultsThe results reveal that the frequency of interaction positively impacts informational support (β = 0.367, p < 0.001) and negatively impacts emotional support (β=-0.240, p < 0.001), and the responsiveness of other users toward help-seeking posts positively impacts emotional support (β = 0.145, p < 0.01). Moreover, help seeker's identity type and intensity of online community use significantly moderate the relationship between the frequency of interaction and the emotional support obtained by the help seeker.
conclusionsThe study highlights the impact of user information interaction on obtaining help-seeking information from online communities for social support. The initiative would facilitate the resolution of issues related to users' information help-seeking during public health emergencies.
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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.