Evidence map›Paper›PMID 37343182›Full record

ArticleJournal of medical Internet research2023

Patient Satisfaction With a Multisite, Multiregional Remote Patient Monitoring Program for Acute and Chronic Condition Management: Survey-Based Analysis.

Tufia C Haddad, Karla C Maita, Jonathan W Inselman, Francisco R Avila, Ricardo A Torres-Guzman, Jordan D Coffey, Laura A Christopherson, Angela M Leuenberger, Sarah J Bell, Dominick F Pahl and 4 more

Abstract read
In one paragraph

Article in Journal of medical Internet research, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 10 papers.

0numbers the graph read from it
0cells of the map it votes in
10citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

10 citing papers in PubMed.

  1. Article
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  5. Observational
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  7. Review
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

14 authors.

Tufia C Haddad *Center For Digital Health, Mayo Clinic in Minnesota, Rochester, MN, United States.ORCID 0000-0001-8226-3581
Karla C Maita *Division of Hospital Internal Medicine, Mayo Clinic in Florida, Jacksonville, FL, United States.ORCID 0000-0003-2654-6899
Jonathan W Inselman *Center For Digital Health, Mayo Clinic in Minnesota, Rochester, MN, United States.ORCID 0000-0001-8802-9104
Francisco R Avila *Division of Hospital Internal Medicine, Mayo Clinic in Florida, Jacksonville, FL, United States.ORCID 0000-0001-7856-1367
Ricardo A Torres-Guzman *Division of Hospital Internal Medicine, Mayo Clinic in Florida, Jacksonville, FL, United States.ORCID 0000-0002-4546-551X
Jordan D Coffey *Center For Digital Health, Mayo Clinic in Minnesota, Rochester, MN, United States.ORCID 0000-0002-5256-0654
Laura A Christopherson *Center For Digital Health, Mayo Clinic in Minnesota, Rochester, MN, United States.ORCID 0000-0002-7765-1333
Angela M Leuenberger *Center For Digital Health, Mayo Clinic in Minnesota, Rochester, MN, United States.ORCID 0009-0003-2405-7239
Sarah J Bell *Center For Digital Health, Mayo Clinic in Minnesota, Rochester, MN, United States.ORCID 0009-0000-9001-9343
Dominick F Pahl *Center For Digital Health, Mayo Clinic in Minnesota, Rochester, MN, United States.ORCID 0009-0009-2850-8918
John P Garcia *Division of Hospital Internal Medicine, Mayo Clinic in Florida, Jacksonville, FL, United States.ORCID 0000-0003-1401-2830
Lukas Manka *Center For Digital Health, Mayo Clinic in Minnesota, Rochester, MN, United States.ORCID 0009-0000-4696-0515
Antonio J Forte *Division of Hospital Internal Medicine, Mayo Clinic in Florida, Jacksonville, FL, United States.ORCID 0000-0003-2004-7538
Michael J Maniaci *Division of Hospital Internal Medicine, Mayo Clinic in Florida, Jacksonville, FL, United States.ORCID 0000-0002-2731-1787

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundRemote patient monitoring (RPM) is an option for continuously managing the care of patients in the comfort of their homes or locations outside hospitals and clinics. Patient engagement with RPM programs is essential for achieving successful outcomes and high quality of care. When relying on technology to facilitate monitoring and shifting disease management to the home environment, it is important to understand the patients' experiences to enable quality improvement.

objectiveThis study aimed to describe patients' experiences and overall satisfaction with an RPM program for acute and chronic conditions in a multisite, multiregional health care system.

methodsBetween January 1, 2021, and August 31, 2022, a patient experience survey was delivered via email to all patients enrolled in the RPM program. The survey encompassed 19 questions across 4 categories regarding comfort, equipment, communication, and overall experience, as well as 2 open-ended questions. Descriptive analysis of the survey response data was performed using frequency distribution and percentages.

resultsSurveys were sent to 8535 patients. The survey response rate was 37.16% (3172/8535) and the completion rate was 95.23% (3172/3331). Survey results indicated that 88.97% (2783/3128) of participants agreed or strongly agreed that the program helped them feel comfortable managing their health from home. Furthermore, 93.58% (2873/3070) were satisfied with the RPM program and ready to graduate when meeting the program goals. In addition, patient confidence in this model of care was confirmed by 92.76% (2846/3068) of the participants who would recommend RPM to people with similar conditions. There were no differences in ease of technology use according to age. Those with high school or less education were more likely to agree that the equipment and educational materials helped them feel more informed about their care plans than those with higher education levels.

conclusionsThis multisite, multiregional RPM program has become a reliable health care delivery model for the management of acute and chronic conditions outside hospitals and clinics. Program participants reported an excellent overall experience and a high level of satisfaction in managing their health from the comfort of their home environment.

Indexed as

HospitalsPatient SatisfactionChronic DiseaseHumansMonitoring, PhysiologicSurveys and Questionnairesacute conditions mobile phonechronic conditionspatient satisfactionpostacute careremote patient monitoring

Identifiers

PMID37343182
PMCPMC10415939

What OpenQuestion holds

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LicenceCC BY
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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.