ArticleFrontiers in psychology2023
Emotional labor and job satisfaction among nurses: The mediating effect of nurse-patient relationship.
Article in Frontiers in psychology, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 30 papers.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
30 citing papers in PubMed.
- "You close the door, wipe your sadness and put on a smiling face": a qualitative study of the emotional labour of healthcare professionals providing palliative care in nursing homes in France.BMC health services research · 2024Trial
- Occupational characteristics and high-risk pregnancy outcomes among Korean nurses: a secondary analysis of the Korea Nurses' Health Study.Women's health nursing (Seoul, Korea) · 2026Article
- Nurse-Patient Mutuality and Health-Related Quality of Life Among Nurses Caring for People with Chronic Illness: A Multicentre Cross-Sectional Study.Nursing reports (Pavia, Italy) · 2026Article
- Article
- Culture eats evidence for breakfast: how culture influences implementation of evidence-based practices.Implementation science communications · 2026Article
- Article
- Emotional labor and burnout among healthcare workers in Korea: occupation-specific moderated mediation through job satisfaction (a cross-sectional secondary analysis).BMC health services research · 2026Article
- Relationship Between Emotional Labor and Job Performance in Emergency Nurses: Multiple Mediating Effects of Caring Ability and Communication Competency.Journal of nursing management · 2026Article
- Future work self-salience and perceived professional benefits among nursing interns in China: the indirect roles of clinical belongingness and deep acting in a cross-sectional structural equation modeling study.Frontiers in medicine · 2026Article
- Organizational Support and Work Engagement in General Intensive Care Unit Nurses: The Double-Edged Sword Effect of Emotional Labor.Journal of nursing management · 2026Article
- Network Analysis of Emotional Labor, Emotional Display Rules, Perceived Organizational Support, and Emotional Intelligence Among Nurses.Journal of nursing management · 2026Article
- Analysis of the current situation and influencing factors of emotional labor among pediatric nurses: A cross-sectional study.PloS one · 2026Article
- Article
- Mediating Effect of Team Effectiveness of the Nursing Unit on the Nursing Work Environment and Patient-Centered Nursing: A Cross-Sectional Study.Healthcare (Basel, Switzerland) · 2025Article
- Status and influencing factors of emotional labour among Chinese psychiatric nurses: a cross-sectional study.BMJ open · 2025Article
- The moderating role of professional grief in the relationship between job stress dimensions and turnover intention among nurses.BMC psychology · 2025Article
- The effect of the nurse-patient relationship on the job performance of nurses in tertiary public hospitals in China: a cross-sectional survey.BMC health services research · 2025Article
- Article
- Psychometric properties and measurement invariance of the medical staff occupational stress scale among Chinese clinical nurses.BMC nursing · 2025Article
- Job Satisfaction as a Predictor of Emotional Labor Among Nurses: A Cross-Sectional Study.Journal of nursing management · 2025Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
2 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Emotional labor is considered an important part of the role in the nursing field. Previous studies have found inconsistencies between emotional labor and job satisfaction of nurses, this is due to the relationship between them being affected by other factors. However, the current nurse-patient relationship is tense and leads to an unsafe and unstable working environment for nurses. It has yet to be confirmed whether the nurse-patient relationship can be used as a mediating variable to further explain the association that exists between emotional labor and job satisfaction. Therefore, this study tested the mediating effect of the nurse-patient relationship between emotional labor and job satisfaction among Chinese nurses. A total of 496 nurses were included in the study. Data collection was from December 2021 to March 2022 using the convenience sampling method. SPSS 26.0 and AMOS 23.0 software were used to perform structural equation modeling and analyze the relationship between variables. The results showed surface acting negatively affected nurse-patient relationships and job satisfaction, contrary to deep acting and naturally felt emotions. The parallel mediation of nurse-patient trust and patient-centered nursing in the relationship between emotional labor and job satisfaction was found to be statistically significant. Our study highlighted the important mediation of nurse-patient trust and the importance of the positive effects of emotional labor. Future studies can use these findings as a reference to develop interventions.
Indexed as
Identifiers
What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.