Evidence map›Paper›PMID 37339260›Full record

ArticleHealthcare management forum2023

Real-time virtual supports improving health equity and access in British Columbia.

Helen Novak Lauscher, Kurtis Stewart, Ray Markham, John Pawlovich, John Mah, Megan Hunt, Kim Williams, Jim Christenson, Scott Graham, Katrina Bepple and 4 more

Abstract read
In one paragraph

Article in Healthcare management forum, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 9 papers.

0numbers the graph read from it
0cells of the map it votes in
9citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

9 citing papers in PubMed.

  1. Article
  2. Review
  3. Article
  4. CMAJ : Canadian Medical Association journal = journal de l'Association medicale canadienne · 2025
    Article
  5. Real-Time Virtual Support: a network of virtual care for rural, remote, First Nations, and pan-provincial communities in British Columbia.CMAJ : Canadian Medical Association journal = journal de l'Association medicale canadienne · 2025
    Article
  6. Article
  7. Article
  8. Article
  9. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

14 authors.

Helen Novak LauscherThe University of British Columbia, Vancouver, British Columbia, Canada.ORCID 0000-0002-4992-7662
Kurtis StewartThe University of British Columbia, Vancouver, British Columbia, Canada.ORCID 0000-0003-3730-9733
Ray MarkhamRural Coordination Centre of British Columbia, Vancouver, British Columbia, Canada.
John PawlovichRural Coordination Centre of British Columbia, Vancouver, British Columbia, Canada.
John MahFirst Nations Health Authority, West Vancouver, British Columbia, Canada.
Megan HuntGovernment of Nunavut, Iqaluit, Nunavut, Canada.
Kim WilliamsRural Coordination Centre of British Columbia, Vancouver, British Columbia, Canada.
Jim ChristensonThe University of British Columbia, Vancouver, British Columbia, Canada.
Scott GrahamFirst Nations Health Authority, West Vancouver, British Columbia, Canada.
Katrina BeppleRural Coordination Centre of British Columbia, Vancouver, British Columbia, Canada.
Erika PritchardRural Coordination Centre of British Columbia, Vancouver, British Columbia, Canada.ORCID 0000-0002-2511-8799
Jon RabeneckProvincial Health Services Authority, Vancouver, British Columbia, Canada.
Michelle YangThe University of British Columbia, Vancouver, British Columbia, Canada.
Kendall HoThe University of British Columbia, Vancouver, British Columbia, Canada.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

In British Columbia (BC) and across the territories of over 200 First Nations and 39 Métis Nation Chartered communities, the COVID-19 pandemic catalyzed a group of partner organizations to rapidly establish seven virtual care pathways under the Real-Time Virtual Support (RTVS) network. They aimed to address inequitable access and multiple barriers to healthcare faced by rural, remote, and Indigenous communities, and provide pan-provincial services. Mixed-method evaluation assessed implementation, patient and provider experience, quality improvement, cultural safety, and sustainability. Pathways supported 38,905 patient encounters and offered 29,544 hours of peer-to-peer support from April 2020 to March 2021. Mean monthly encounter growth was 178.0% (standard deviation = 252.1%). Ninety percent of patients were satisfied with the care experience; 94% of providers enjoyed delivering virtual care. Consistent growth suggests that the virtual pathways met the needs of providers and patients in rural, remote, and Indigenous communities, and supported virtual access to care in BC.

Indexed as

COVID-19Health EquityBritish ColumbiaDelivery of Health CareHumansPandemics

Identifiers

PMID37339260
PMCPMC10446902

What OpenQuestion holds

Textmetadata
LicenceCC BY-NC
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.