Evidence map›Paper›PMID 37314126›Full record

ArticleThe Laryngoscope2024

Trainees Associated with Improved Wait Times and Patient Satisfaction in a Multidisciplinary Clinic.

Andrew Yousef, David Lauthen, Celia Ramsey, Xinlian Zhang, Jayna Athas, Matthew Jenusaitis, Joseph Califano

Abstract read
PubMed Full text at PMC Publisher
In one paragraph

Article in The Laryngoscope, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 3 papers.

0numbers the graph read from it
0cells of the map it votes in
3citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

3 citing papers in PubMed.

  1. Article
  2. Article
  3. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors.

Andrew YousefDepartment of Otolaryngology-Head and Neck Surgery, University of California, San Diego, California, USA.ORCID 0000-0002-3126-1655
David LauthenMoores Cancer Center, University of California, San Diego, California, USA.
Celia RamseyMoores Cancer Center, University of California, San Diego, California, USA.
Xinlian ZhangDivision of Biostatistics and Bioinformatics, Department of Family Medicine and Public Health, University of California San Diego, La Jolla, California, USA.
Jayna AthasMoores Cancer Center, University of California, San Diego, California, USA.
Matthew JenusaitisMoores Cancer Center, University of California, San Diego, California, USA.
Joseph CalifanoDepartment of Otolaryngology-Head and Neck Surgery, University of California, San Diego, California, USA.

Funding

Otolaryngology Training in Immunology, Virology and Molecular BiologyR25DC020173 · NIDCD · UNIVERSITY OF CALIFORNIA, SAN DIEGO · PI Joseph A Califano · 2022 to 2026
$1.4M
Hanna and Mark Gleiberman Head and Neck Cancer Center at the University of California, San DiegoNIDCD NIH HHS R25 DC020173
6 · The paper itself

Abstract

objectiveTo determine variables associated with longer wait times and decreased patient satisfaction. To determine the association of trainees with clinic wait times and patient satisfaction scores in an academic center. STUDY

designCross-sectional study.

methodsWe recruited 266 study participants from an interdisciplinary Head and Neck Cancer outpatient clinic setting. Trained observers recorded observations related to wait times, time with individual health care practitioners, and total time spent in clinic. An 11-question survey was given to patients at the end of their visit assessing each patient's satisfaction with their visit, subjective wait time, and their likelihood to recommend the health care provider.

resultsIncreased objective wait times were associated with new patients (p = 0.006) and based on the physician they saw (p < 0.001). Patients who saw a trainee spent less time waiting to see a physician (p = 0.023), more total time with a physician (p = 0.001), and reported higher wait time satisfaction scores (p = 0.001). There was no difference in total visit time if patients saw a trainee (p = 0.42). Patient satisfaction with wait time was correlated with all other aspects of patient satisfaction (p < 0.001). On multivariable analysis, the subjective wait time was associated with the likelihood to recommend (p < 0.001).

conclusionProlonged objective wait times in a multidisciplinary oncology outpatient setting were associated with several factors including specific physicians and new patient status. Trainee interaction with patients led to shorter wait times and improved patient satisfaction scores with wait times. Satisfaction with wait time was positively correlated with all aspects of patient satisfaction and 'likelihood to recommend' scores. LEVEL OF EVIDENCE: NA Laryngoscope, 134:178-184, 2024.

Indexed as

Patient SatisfactionWaiting ListsAmbulatory Care FacilitiesCross-Sectional StudiesHumansSurveys and Questionnairesacademic otolaryngologypatient satisfactionresidencywait times

Identifiers

PMID37314126
PMCPMC13499429

What OpenQuestion holds

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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.