Evidence map›Paper›PMID 37253759›Full record

ArticleNature communications2023

Trust within human-machine collectives depends on the perceived consensus about cooperative norms.

Kinga Makovi, Anahit Sargsyan, Wendi Li, Jean-François Bonnefon, Talal Rahwan

Abstract read
In one paragraph

Article in Nature communications, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 11 papers.

0numbers the graph read from it
0cells of the map it votes in
11citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

11 citing papers in PubMed.

  1. Article
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  3. Review
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  6. Article
  7. Article
  8. Social Preferences Toward Humans and Machines: A Systematic Experiment on the Role of Machine Payoffs.Perspectives on psychological science : a journal of the Association for Psychological Science · 2025
    Article
  9. Article
  10. Article
  11. Review
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

5 authors.

Kinga MakoviSocial Science Division, New York University Abu Dhabi, Abu Dhabi, UAE.ORCID 0000-0002-4849-0606
Anahit SargsyanSchool of Social Sciences and Technology, Technical University of Munich, Munich, Germany.
Wendi LiComputer Science, Science Division, New York University Abu Dhabi, Abu Dhabi, UAE.
Jean-François BonnefonToulouse School of Economics and Quantitative Social Sciences, CNRS (TSM-R), Toulouse, France.ORCID 0000-0002-4959-188X
Talal RahwanComputer Science, Science Division, New York University Abu Dhabi, Abu Dhabi, UAE. talal.rahwan@nyu.edu.ORCID 0000-0003-0070-0667

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

With the progress of artificial intelligence and the emergence of global online communities, humans and machines are increasingly participating in mixed collectives in which they can help or hinder each other. Human societies have had thousands of years to consolidate the social norms that promote cooperation; but mixed collectives often struggle to articulate the norms which hold when humans coexist with machines. In five studies involving 7917 individuals, we document the way people treat machines differently than humans in a stylized society of beneficiaries, helpers, punishers, and trustors. We show that a different amount of trust is gained by helpers and punishers when they follow norms over not doing so. We also demonstrate that the trust-gain of norm-followers is associated with trustors' assessment about the consensual nature of cooperative norms over helping and punishing. Lastly, we establish that, under certain conditions, informing trustors about the norm-consensus over helping tends to decrease the differential treatment of both machines and people interacting with them. These results allow us to anticipate how humans may develop cooperative norms for human-machine collectives, specifically, by relying on already extant norms in human-only groups. We also demonstrate that this evolution may be accelerated by making people aware of their emerging consensus.

Indexed as

Cooperative BehaviorTrustArtificial IntelligenceConsensusHumansSocial Norms

Identifiers

PMID37253759
PMCPMC10229533

What OpenQuestion holds

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LicenceCC BY
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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.