ArticleFrontiers in public health2023
Miscarriage Australia: the use of a human centered design approach to design and develop a website for those affected by miscarriage.
Article in Frontiers in public health, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 7 papers.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
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Who cites it
7 citing papers in PubMed, 9 citations in OpenAlex.
- Supporting the implementation of a Maternal Early Warning System (MEWS) protocol using Human-Centred Design.BMC health services research · 2026Article
- An online educational resource addressing eating disorders during the menopause transition: a brief evaluation study.Journal of eating disorders · 2025Article
- Development and usability testing of an integrated geriatric care model (SMART system) to promote integrated home-based geriatric care.BMC geriatrics · 2025Article
- Developing personas to inform the design of digital interventions for perinatal mental health.JAMIA open · 2024Article
- Developing an educational resource for people experiencing eating disorders during the menopause transition: A qualitative co-design study.Journal of eating disorders · 2024Article
- Comparison of the efficacy of phloroglucinol versus ritodrine hydrochloride in preventing miscarriage and adverse reactions.American journal of translational research · 2024Article
- Interest in digital health tools for miscarriage support: A qualitative assessment of Canadian women facing early pregnancy loss.Women's health (London, England)Article
Corrections and comments
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Authors and funding
6 authors at 4 institutions in 1 country.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Background: Past research has shown that Australians affected by miscarriage want a website specific to both miscarriage and their local region that is accessible, comprehensive, evidence-based and informed by experts. The aim of this study was to design, develop and evaluate the Miscarriage Australia website using human centered design. Methods: A four stage human centered design approach was used to develop the Miscarriage Australia website which aimed to: (1) Results: Analysis and synthesis of user research across Stages 1 and Stage 2 found 11 key themes pertaining to user's miscarriage experiences and support needs. Using the themes, common experiences, goals, motivations and behaviors of users were identified and similar user types grouped and used to inform the development of two personas. Using the personas and user research findings, design elements (Stage 3) including the "tone of voice guidelines" were developed recommending the Miscarriage Australia website be calm, empathetic, hopeful and authoritative. The tone of voice guidelines guided branding and over 100 pages of content was informed by the research team and reviewed by a 13-member Expert Clinical Advisory Committee over two rounds to ensure it was evidence based and reflected best practice. Using a contextual inquiry approach, usability testing was undertaken with 8 end users to test a low fidelity mockup and high-fidelity prototype of the website. Overall, end users reported the website was highly acceptable in terms of the design, content, layout, language and terminology, describing it in line with the intended tone of voice. Users reported the website was easy to use and navigate and provided useful and appropriate content and resources. Minor areas for improvement included slight changes to specific images, improved links for navigating sections, and a title change to one section heading. Conclusion: The Miscarriage Australia website was successfully implemented and commended by users as meeting their needs. As a result of using human centered design, the Miscarriage Australia website provides an ideal template or blueprint on how to develop a successful and useful digital resource for users, particularly around sensitive women's health issues.
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Registered trials
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