Evidence map›Paper›PMID 37213196›Full record

ArticleJournal of medical Internet research2023

Low Adoption of Video Consultations in Post-COVID-19 General Practice in Northern Europe: Barriers to Use and Potential Action Points.

Elisabeth Assing Hvidt, Helen Atherton, Jelle Keuper, Eli Kristiansen, Elle Christine Lüchau, Børge Lønnebakke Norberg, Jost Steinhäuser, Johannes van den Heuvel, Lilian van Tuyl

Abstract read
In one paragraph

Article in Journal of medical Internet research, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 33 papers, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
33citing papers in PubMed, 1 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

33 citing papers in PubMed, 1 synthesis or guideline pooled it.

  1. Pooled it
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  11. The obscured face in video consultations. A Levinasian analysis.Medicine, health care, and philosophy · 2025
    Article
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  15. Primary care video consulting: a view from Northern Europe.The British journal of general practice : the journal of the Royal College of General Practitioners · 2025
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

9 authors.

Elisabeth Assing Hvidt *Research Unit of General Practice, Department of Public Health, University of Southern Denmark, Odense, Denmark.ORCID 0000-0003-3762-8478
Helen Atherton *Unit of Academic Primary Care, Warwick Medical School, Coventry, United Kingdom.ORCID 0000-0002-7072-1925
Jelle Keuper *Netherlands Institute for Health Services Research, Utrecht, Netherlands.ORCID 0000-0002-6261-3430
Eli Kristiansen *Norwegian Centre for E-health Research, University Hospital of North Norway, Tromsø, Norway.ORCID 0000-0002-3170-1745
Elle Christine Lüchau *Research Unit of General Practice, Department of Public Health, University of Southern Denmark, Odense, Denmark.ORCID 0000-0002-6455-0218
Børge Lønnebakke Norberg *Norwegian Centre for E-health Research, University Hospital of North Norway, Tromsø, Norway.ORCID 0000-0002-2642-9310
Jost Steinhäuser *Institute of Family Medicine, University Medical Center Schleswig-Holstein, Campus Luebeck, Luebeck, Germany.ORCID 0000-0002-9386-6078
Johannes van den Heuvel *Center for General Practice, Aalborg University, Aalborg, Denmark.ORCID 0000-0002-3840-8963
Lilian van Tuyl *Netherlands Institute for Health Services Research, Utrecht, Netherlands.ORCID 0000-0003-4792-895X

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

In the wake of the COVID-19 pandemic, video consultation was introduced in general practice in many countries around the world as a solution to provide remote health care to patients. It was assumed that video consultation would find widespread adoption in post-COVID-19 general practice. However, adoption rates remain low across countries in Northern Europe, suggesting that barriers to its use exist among general practitioners and other practice staff. In this viewpoint, we take a comparative approach, reflecting on similarities and differences in implementation conditions of video consultations in 5 Northern European countries' general practice settings that might have created barriers to its use within general practice. We convened at a cross-disciplinary seminar in May 2022 with researchers and clinicians from 5 Northern European countries with expertise in digital care in general practice, and this viewpoint emerged out of dialogues from that seminar. We have reflected on barriers across general practice settings in our countries, such as lacking technological and financial support for general practitioners, that we feel are critical for adoption of video consultation in the coming years. Furthermore, there is a need to further investigate the contribution of cultural elements, such as professional norms and values, to adoption. This viewpoint may inform policy work to ensure that a sustainable level of video consultation use can be reached in the future, one that reflects the reality of general practice settings rather than policy optimism.

Indexed as

COVID-19General PracticeTelemedicineEuropeHumansPandemicsPhysician-Patient Relationsaction potentialadoptionbarrierbarrierscareclinicianconsultationCOVID-19digital careEuropegeneral practiceimplementationNorthern Europepractitionerresearchvideo consultationviewpoint

Identifiers

PMID37213196
PMCPMC10242475

What OpenQuestion holds

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LicenceCC BY
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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.