Evidence map›Paper›PMID 37197825›Full record

ArticleBMJ open2023

Online survey and interview evaluation to explore the use of video consulting among Allied Health Professionals during the COVID-19 pandemic.

Jessica Williams, Gemma Johns, Kerrie Phipps, Sara Khalil, Mike Ogonovsky, Alka Ahuja

Open access · goldAbstract read
In one paragraph

Article in BMJ open, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 2 papers.

0numbers the graph read from it
0cells of the map it votes in
2citing papers in PubMed
1.2field-weighted citation impact, top 22% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

2 citing papers in PubMed, 4 citations in OpenAlex.

  1. Article
  2. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

6 authors at 1 institution in 1 country.

Jessica WilliamsTechnology Enabled Care Cymru, Aneurin Bevan Health Board, Newport, Wales, UK Jessica.Williams15@wales.nhs.uk.ORCID 0000-0002-5929-9305
Gemma JohnsTechnology Enabled Care Cymru, Aneurin Bevan Health Board, Newport, Wales, UK.ORCID 0000-0001-9823-4822
Kerrie PhippsTechnology Enabled Care Cymru, Aneurin Bevan Health Board, Newport, Wales, UK.
Sara KhalilTechnology Enabled Care Cymru, Aneurin Bevan Health Board, Newport, Wales, UK.
Mike OgonovskyTechnology Enabled Care Cymru, Aneurin Bevan Health Board, Newport, Wales, UK.
Alka AhujaTechnology Enabled Care Cymru, Aneurin Bevan Health Board, Newport, Wales, UK.ORCID 0000-0003-2658-2021
Aneurin Bevan University Health Board · GB

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

objectivesAllied Health Professionals (AHP) consist of 13 different specialty roles in Wales, sharing the responsibility of promoting and supporting the health and well-being of the population. During the COVID-19 pandemic, there was a shift in care provision, with the increased use of online consultations, such as those using video consultation platforms. However, this shift was associated with uncertainty and hesitancy, and, thus, to understand the usage and reasons for using video consultations, this study aimed to capture the experiences of both AHP and their patients, while investigating each role individually.

participantsA survey was distributed to and completed by n=8928 patients and n=4974 clinicians, all AHP were included except for orthoptists and paramedics due to ambiguities in the data. A further 86 clinicians participated in phone interviews.

resultsAll professions had a high prevention of face-to-face with the use of video consultations (68.6% overall and 81.4% of clinicians reported the prevention). However, this was lower for certain professions such as podiatrists, potentially due to the specific patient needs, such as physical assessments. Also, a range of different appointment types were being conducted, and there was a high acceptance of these alternative methods among participants. The interviews with clinicians revealed five important aspects of video consultations: the perceived benefits, the perceived challenges, technology issues and necessary improvements, clinician preference and the future of video consulting. Specifically, the future of video consulting evidenced clinicians' desire for a blended approach to working, selecting the appropriate modality depending on the situation and patient-specific needs.

conclusionsIntegrating the traditional methods of service delivery (face-to-face), and novel, innovative ways, such as video consultations, can motivate positive transformations for the efficiency and efficacy of health and social care.

Indexed as

COVID-19TelemedicineAllied Health PersonnelHumansPandemicsQualitative ResearchReferral and ConsultationHealth informaticsInformation technologyQUALITATIVE RESEARCHTelemedicine

Identifiers

PMID37197825
PMCPMC10192586
OpenAlexW4376959667

What OpenQuestion holds

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LicenceCC BY-NC
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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.