ArticleInternational journal of environmental research and public health2023
Psychosocial Processes in Healthcare Workers: How Individuals' Perceptions of Interpersonal Communication Is Related to Patient Safety Threats and Higher-Quality Care.
Article in International journal of environmental research and public health, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 3 papers.
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Who cites it
3 citing papers in PubMed.
- Perceptions of Nurse-Surgeon Communication in the Operating Room: A Q-Methodology Study.International journal of environmental research and public health · 2025Article
- Unveiling Intraprofessional Dynamics: Learning Teamwork in Acute Care Consultations Between Paediatric and General Practice Residents.Perspectives on medical education · 2025Article
- A conceptual framework for psychiatric nurses to facilitate medication compliance among adults living with depression.Curationis · 2024Article
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Authors and funding
5 authors.
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Abstract
Interpersonal communication, as a central form of social resource derived from social relations, is crucial for individuals coping with threats in the workplace, especially for hospitals that provide high-quality care and patient safety. Using social system mentalization as a theoretical background, we applied psychosocial processes and a psychodynamic system approach to get insights on how healthcare workers interact with team members and patients. The goal was to test the following hypotheses: H1: Better communication is associated with fewer patient safety threats (H1a) and higher-quality care (H1b). H2: The associations between communication and patient safety threats (H2a) and higher-quality care (H2b) are mediated by psychological safety. In this two-studies design, we conducted a cross-sectional hospital survey (
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