ArticleFrontiers in public health2023
How the use of an online healthcare community affects the doctor-patient relationship: An empirical study in China.
Article in Frontiers in public health, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 12 papers.
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Who cites it
12 citing papers in PubMed.
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- Causes, Characteristics, and Risk Factors of Medical Damage Liability Disputes: A 13-Year Retrospective Analysis of 1761 Litigation Cases in Chongqing, China.Healthcare (Basel, Switzerland) · 2026Article
- From coverage to care: how basic medical insurance shapes patients' experiences of primary care in China.Frontiers in epidemiology · 2026Article
- Understanding healthcare professionals' participation in social media health knowledge popularization: insights from the UTAUT model and perceived risk theory.BMC health services research · 2025Article
- Construction and Evaluation of the Bidirectional Referral System in Internet Hospital: Case Study of Children's Hospital in Western China.Journal of medical Internet research · 2025Article
- Study on the influencing factors and composing path of online healthcare community use: an empirical study based on fsQCA.Frontiers in psychology · 2025Article
- Remote Patient Monitoring Using Mobile Health Technology in Cancer Care and Research: Patients' Views and Preferences.JCO clinical cancer informatics · 2024Article
- Has China's hierarchical medical system improved doctor-patient relationships?Health economics review · 2024Article
- Artificial intelligence-based video monitoring of movement disorders in the elderly: a review on current and future landscapes.Singapore medical journal · 2024Review
- Research on collaborative development mechanism of multiple stakeholders in medical institutions based on rough set.BMC public health · 2024Article
- The effect of sense of security on job performance of medical staff: the mediating effect of psychological capital.Frontiers in psychology · 2024Article
- Factors influencing user's health information discernment abilities in online health communities: based on SEM and fsQCA.Frontiers in public health · 2024Article
Corrections and comments
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Authors and funding
6 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Possible improvements to the doctor-patient relationship are an important subject confronting national healthcare policy and health institutions. In recent years, online healthcare communities have changed the ways in which doctors and patients communicate, especially during the COVID-19 pandemic. However, previous research on how usage of online healthcare communities has affected the doctor-patient relationship is rather limited. This paper proposes a research model to investigate the relationship between online healthcare community usage and the doctor-patient relationship. An analysis of 313 patients' data using structural equation modeling showed the following. First, the use of an online healthcare community has a positive impact on doctor-patient communication, helps improve the performance of healthcare procedures, and reduces healthcare costs. Second, doctor-patient communication and healthcare costs have a positive impact on patients' emotional dependence and patients' perception of healthcare quality, while healthcare procedures do not have this impact. Finally, patients' emotional dependence and perception of healthcare quality have a positive effect on doctor-patient relationship through the mediator of patients' satisfaction.
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