ArticleFrontiers in public health2023
The impact of users' trust on intention to use the mobile medical platform: Evidence from China.
Article in Frontiers in public health, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 7 papers.
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Who cites it
7 citing papers in PubMed.
- Users' intentions to use medical escort service platforms: Based on technology trust and psychological resistance.iScience · 2026Article
- Influencing factors of continuance intention of medical applications for the elderly.Scientific reports · 2026Article
- A systematic review of consumers' and healthcare professionals' trust in digital healthcare.NPJ digital medicine · 2025Article
- Examining the influence of technological self-efficacy, perceived trust, security, and electronic word of mouth on ICT usage in the education sector.Scientific reports · 2024Article
- Exploring the determinants of online health service usage intentions under the threat of air pollution.Frontiers in public health · 2024Article
- Trust transfer in digital healthcare: The role of self-service systems in reducing patient treatment barriers.Digital healthArticle
- Improving consumer trust in digital health: A mixed methods study involving people living with chronic kidney disease.Digital healthArticle
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Authors and funding
1 author.
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Abstract
Introduction: The mobile medical platform effectively complements offline medical services as it can provide patients with broader and more convenient medical services, effectively solving the shortage of medical resources in the public health system. Although the public interest in healthcare service platforms continues to rise, the market data shows that the adoption and acceptance have not reached a high level. How to increase the utilization rate of the mobile medical platform to relieve medical pressure has become an urgent issue to be discussed. Based on the framework of "trust-intention" this research introduces innovation acceptance and technical risk concerns as the two moderating variables to attempt to build a research model of users' intention to use the mobile medical platform. The analysis illustrated that users' trust in the mobile medical platform would positively affect their use intention. The researchers further explored the moderating role of innovation acceptance and technical risk concerns. Methods: Use questionnaire to collect data in China, then use the OLS least square method for the regression test. Results: The results showed that users with high personal innovation acceptance would positively promote the relationship between trust and use intention. In contrast, users who are more concerned about the risks of innovative technologies will weaken the relationship between trust and use intention. Discussion: The findings theoretically extend the academic research of use intention to the specific context of the mobile medical platform and enrich the research framework of "trust-intention".
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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.