Evidence map›Paper›PMID 37011316›Full record

ArticleHealth affairs (Project Hope)2023

Video Telemedicine Experiences In COVID-19 Were Positive, But Physicians And Patients Prefer In-Person Care For The Future.

Gillian K SteelFisher, Caitlin L McMurtry, Hannah Caporello, Keri M Lubell, Lisa M Koonin, Antonio J Neri, Eran N Ben-Porath, Ateev Mehrotra, Ericka McGowan, Laura C Espino and 1 more

Abstract read
In one paragraph

Article in Health affairs (Project Hope), 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 27 papers.

0numbers the graph read from it
0cells of the map it votes in
27citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

27 citing papers in PubMed.

  1. Article
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  6. The Digital Divide and Tele-MOUD: A Qualitative Study of Opioid Community Coalition Perspectives During COVID-19.Telemedicine journal and e-health : the official journal of the American Telemedicine Association · 2025
    Article
  7. Review
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

11 authors.

Gillian K SteelFisherGillian K. SteelFisher (gsteel@hsph.harvard.edu), Harvard University, Boston, Massachusetts.
Caitlin L McMurtryCaitlin L. McMurtry, Washington University in St. Louis, St. Louis, Missouri.
Hannah CaporelloHannah Caporello, Harvard University.
Keri M LubellKeri M. Lubell, Centers for Disease Control and Prevention, Atlanta, Georgia.
Lisa M KooninLisa M. Koonin, Health Preparedness Partners, LLC, Atlanta, Georgia.
Antonio J NeriAntonio J. Neri, Centers for Disease Control and Prevention.
Eran N Ben-PorathEran N. Ben-Porath, SSRS, Glen Mills, Pennsylvania.
Ateev MehrotraAteev Mehrotra, Harvard University.
Ericka McGowanEricka McGowan, Association of State and Territorial Health Officials, Arlington, Virginia.
Laura C EspinoLaura C. Espino, National Public Health Information Coalition, Marietta, Georgia.
Michael L BarnettMichael L. Barnett, Harvard University and Brigham and Women's Hospital, Boston, Massachusetts.

Funding

Intramural CDC HHS CC999999
6 · The paper itself

Abstract

To help inform policy discussions about postpandemic telemedicine reimbursement and regulations, we conducted dual nationally representative surveys among primary care physicians and patients. Although majorities of both populations reported satisfaction with video visits during the pandemic, 80 percent of physicians would prefer to provide only a small share of care or no care via telemedicine in the future, and only 36 percent of patients would prefer to seek care by video or phone. Most physicians (60 percent) felt that the quality of video telemedicine care was generally inferior to the quality of in-person care, and both patients and physicians cited the lack of physical exam as a key reason (90 percent and 92 percent, respectively). Patients who were older, had less education, or were Asian were less likely to want to use video for future care. Although improvements to home-based diagnostic tools could improve both the quality of and the desire to use telemedicine, virtual primary care will likely be limited in the immediate future. Policies to enhance quality, sustain virtual care, and address inequities in the online setting may be needed.

Indexed as

COVID-19PhysiciansTelemedicineHumansPatientsSurveys and Questionnaires

Identifiers

PMID37011316
PMCPMC11154740

What OpenQuestion holds

Textmetadata
LicenceTDM
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.